Question about HP Photosmart 3310 Printer

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Our 3310 has decided to not print colour correctly. Everything now appears yellowish. Black & White is great. Do you know what the problem could be? Thanks

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  • shaneandvick Aug 20, 2010

    All the ink cartridges have ink. None have run out.
    Thanks

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  • Master
  • 490 Answers

That can happen when one of the other two colors has run out. As the color cartridge is combined, this is pretty frustrating.

Posted on Aug 20, 2010

  • farmerbear
    farmerbear Aug 20, 2010

    Sorry I was not able to deliver a more helpful reply. I have been thinking about a similar situation I had with mine and recall I had to run the clean head function a few times and then ended up using a swab with a drop of alcohol on the cartridge face. May not apply to your situation. Thanks for the feedback:)
    Farmerbear

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