Question about SanDisk Sansa e260 MP3 Player

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My screen went white when I had it hook up to computer now I can not turn off or anything

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  • kakima Aug 20, 2010

    Press and hold the power button for fifteen seconds before releasing it. Does that do anything?

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  • SanDisk Master
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Having gone over a month with no response, I assume my suggested reset procedure solved the problem.

Posted on Sep 23, 2010

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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