Question about HP Photosmart C6180 All-In-One InkJet Printer

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Error is "oxc19a0035 - HP Photosmart C6180 All-In-One InkJet Printer

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I have a C6180 that was displaying the 0xc19a0035 error code and the above fixes worked for a while until the printer started power cycling continuously - making it useless. The problem turned out to be failed capacitors on the logic board from a manufactuer called TEAPO - many unfavorable internet references. Look at the capacitos on the logic board, if any look like they have even the slightest bulge in the top, they are failing and should be replaced - see image. On my C6180 I replaced C613, C614, C660 and C662 and the printer is working great!
error is

Posted on Sep 19, 2010

  • minpdx Jan 28, 2011

    This info has been so helpful along with this group of pictures: The pictures show how to get to the logic board. Thank you for helping me fix my printer instead of turning it into a boat anchor!


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Please CLICK HERE to view the document on resolving the 0x error on your printer.


Posted on Aug 23, 2010

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My photosmart c7280 has an error message Oxc19a0035. Help!

Unplug power cable while the printer is ON.
Press and hold the '#' and '3' buttons, plug the power back into the printer. Continue holding the buttons down for 20 more seconds

Jul 25, 2011 | HP Office Equipment & Supplies

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My C6180 had the same error code. Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. A similar fix may apply to other printers . acca299.jpg

Oct 14, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Error oxc19a0035

This is going to be a printhead failure. If the machine is still under warranty, contact HP. Unfortunately, if not under warranty, this printhead unit is actually built into the printer and cannot be replaced on this model.

Sep 30, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Error code oxc19a0035 ink system failure

Please do this and let me know
Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.
Let me know.

Aug 31, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer


That's a hexadecimal error code which means there's a serious problem internally. Best bet would be to try and trouble shoot it yourself with some resources at the bottom of this solution and if those don't fix it would need to send it in for service.


Dec 11, 2009 | HP Photosmart 3210 Printer

2 Answers

Ink system failure, failure code Oxc19a0035, if i turn it off and back on it will work for a day then the code comes back up.

The ink failure error is caused by air in the ink feed tubes in your printer. This happens when the ink in your cartridge runs out and the printer sucks up air instead of ink. This is a very common problem with this series of printer. We have a step by step repair solution for this error posted on our web site at: click on the printer repair pages and follow the links to your printer series.

I hope this helps, If so pleae rate our solution.

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Oct 01, 2009 | HP Photosmart C6180 All-In-One InkJet...

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