Question about HP PSC 1315 All-In-One InkJet Printer

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HP 1315 all in one

Started to print page, stopped half way with E showing. I rebooted, unplugged, etc to no avail. I tried to pull paper out and it ripped. Now paper is stuck and E is still showing. Help!

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Apart from the obvious that the printer might be faulty, have you tried updating the driver software on the pc?

What operating system are you running? Is it Windows XP? Another thing is to check the disk space on the pc. If there is no spooling space, it might cause this. If Windows XP, go to start button, my computer and right mouse click the hard drive symbol and select properties. That wll show you how much free space there is. If there is little or no free space, you have to delete some files Eg pictures or things you might no longer need. Also try to test the printer on another pc if you can. That way you can tell if it's a printer or pc related fault. Rgds,

Posted on May 03, 2008

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Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

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Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

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Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

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Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

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Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

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Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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