An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 50 answers of more than 400 characters.
An expert who has written 20 answers of more than 400 characters.
Re: HP 1315 all in one
Apart from the obvious that the printer might be faulty, have you tried updating the driver software on the pc?
What operating system are you running? Is it Windows XP? Another thing is to check the disk space on the pc. If there is no spooling space, it might cause this. If Windows XP, go to start button, my computer and right mouse click the hard drive symbol and select properties. That wll show you how much free space there is. If there is little or no free space, you have to delete some files Eg pictures or things you might no longer need. Also try to test the printer on another pc if you can. That way you can tell if it's a printer or pc related fault. Rgds,
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
make sure that your ink cartridges are in correctly...you may have to push the cartridges in becasue mine are really stiff when trying to get them in or out...once it is happy it will print off a test page to show that it prints
You need to clean the rollers in the back panel of the printer.
Unplug the printer while it is powered on and remove the back panel. Get a damp cloth (not too wet) and wipe off the rubber rollers in the printer as well as on the panel. Replace the panel and plug printer back in. It should come on by itself and initialize.
Print a page from your computer. It should now only feed a single sheet at a time.
. Switch off the
printer and disconnect the power supply. Allow any residual charge
inside the all-in-one printer to dissipate before putting your hands or
any metal tools inside the chassis.
2. Pin down the exact
location of the jam. The 3 hot spots for a jam are before a sheet
completely leaves the paper tray, anywhere between the feed tray and
print carriage or between the print carriage and output tray.
3. Take off the front
paper tray if the sheet jammed while still in the front area of the
printer. If here, you should be able to see most of the paper.
4. Pull the sheet with
both hands and steady pressure. Do not tug as you might rip the paper,
leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage
access door to get at a jam further inside the printer. You may need to
remove the print carriage to get to the jam.
7. Replace all parts and
return any access panels to their closed and locked positions. Plug
your printer back in and flip the power switch.
Make sure you check the settings in the print driver. Sounds like your paper size settings do not match the size of the paper that you are printing onto and you are actually getting a false jam because the machine is seeing a different size paper then you ahve in it.