Question about HP Webcam

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The microphone on my HP pro webcam won't work. When I test it, it just buzzes. I tried changing the sound on my computer control panel and on skype but neither work

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This could be caused by many things including that the microphone itself has either stopped working or if you just purchased the unit it may be defective. but it can also be caused by a improper installation in windows itself.
to reinstall the camera please follow the steps outlined below.

First step i would unplug the camera and uninstall the current drivers.
2nd i would follow this link to Hp's website where you can download the latest HP pro webcam driver/software. 3rd after downloading the software do not plug the camera in and restart your computer. 4th. After your computer has restarted and all the normal startup processes are running. Open the newly downloaded drivers for the HP pro camera. install the camera. After the installation is done then you can proceed to plugin the camera. Unless you were prompted to at a specific time during the installation.
After that you should be done and it should be installed and working.
If the microphone on the webcam is still not working it is most likely that the microphone itself has stopped working. If you just bought the unit you should return it for an exchange. If the product is still under warranty you should contact Hp and get it fixed under warranty.
If you need further assistance please feel free to follow up with a comment and i will be here to assist you. If this assisted you please feel free to rate the solution. thanks and have a great day.

Posted on Aug 20, 2010

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click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark?

right click to reinstall drivers or

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open skype go to tools from the drop down list select options scroll to audio settings

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click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick?also

select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or

select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it
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click start control panel administrive tools ,computer management ,device manager scroll down image devices you could see a yellow question mark?
right click to reinstall drivers or update driver
open skype go to tools from the drop down list select options scroll to audio settings
you can make a free test call before you try to make a call
make sure the microphone is using the same as your computers audio
you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment also
click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings
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click start control panel administrive tools ,computer management ,device manager scroll down image devices you could see a yellow question mark?
right click to reinstall drivers or
update driver
open skype go to tools from the drop down list select options scroll to audio settings
you can make a free test call before you try to make a call
make sure the microphone is using the same as your computers audio
you can make a free test call if you cant get the microphone to work you can select learn about setting up your audio equipment also
click start control panel sounds and audio devices audio and also voice it's the same make sure that you have the right default microphone selected you should be able scroll to video settings to make sure you have the right settings
Open skype go to tools options scroll to audio settings or video settings on the right you will see webcam setting you can change the settings from there click apply after changing any settings also you can see the webcam there you can even take a snapsot also make sure your settings are correct for a video call
hope this helps

also
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick also
select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or
select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it

hope this was helpful don't forget to vote

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