Question about Sony VGN-CR309E/L Notebook

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A laptop vgncr309e shutoff by itself, it turn off with battery, with AC adapter, at any time. Irun the hardware diagnostic, and everything look fine. Any subgestion. Regards Ismael Rivera

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There is a problem in battery setup,please check wheather you connect battery properly or not otherwise that may be due to fault in internal power card

Posted on Aug 20, 2010

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Im very sorry to hear that, please follow these simple steps for you to be able to isolate the exact problem.


1. Removed the battery.
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Hi,

Welcome to FixYa! As of now, we really can't tell of the exact problem with the laptop, it's either the AC adapter or the battery or worst, the Motherboard. Please follow these simple steps for you to be able to isolate the exact problem.

1. Removed the battery.

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Im very sorry to hear that, please follow these simple steps for you to be able to isolate the exact problem.

1. Removed the battery.
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Hi,

Im very sorry to hear that, please follow these simple steps for you to be able to isolate the exact problem.


1. Removed the battery.

2. Connect the laptop directly to the power outlet without using the battery just for the meantime.

3. Turn on the laptop. If the laptop is able to power on, that means that the AC adapter is working fine as well as the DC port. If the laptop is not able to turn on, it maybe the AC adapter itself or the DC port.

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Hi,

Im very sorry to hear that, please follow these simple steps for you to be able to isolate the exact problem.


1. Removed the battery.

2. Connect the laptop directly to the power outlet without using the battery just for the meantime.

3. Turn on the laptop. If the laptop is able to power on, that means that the AC adapter is working fine as well as the DC port. If the laptop is not able to turn on, it maybe the AC adapter itself or the DC port.

4. Try to use another AC adapter if possible, make sure that that AC adapter is working fine. If the laptop is still not turning on, the problem is with the DC port itself. In that case, you will need to replaced the Motherboard itself.

Hope this will help...Your response is very much appreciated...

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