Question about Kenmore Washing Machines
If your dishwasher soap dispenser is not opening, verify the following:
When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the lever is defective, the cup will not open; check the link and repair or replace it, as necessary.
Some older models have dispensers have a bi-metal switch that deforms away from the detergent cup latch, opening the detergent cup. If the bi-metal switch is defective, it may not deform enough to open the cup and you will need to replace it. Newer models use a wax motor instead of a bi-metal switch. It's a sealed unit with wax that heats up and pushes a piston through to open the door. The wax motor, controlled by the timer, mechanically opens the door.
The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup will take care of the problem.
Click here to see your dispenser cup. It has a switch on the back that is probably defective and you will need to replace the entire cup.
I would try cleaning it out first and if it still doesn't work replace the dispenser. The detergent dispenser and the rinse aid dispenser are included in the same part.
To remove the rinse dispenser start by turning the power off to the dishwasher.
Posted on Aug 20, 2010
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Posted on Jan 02, 2017
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