Question about Sentry Fireproof Safe

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I cannot close my safe's door

Model 1610 the door is open and I cannot close it. The handle seemed to be in a closed position

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  • Anonymous May 13, 2009

    This didn't work for me anyone have an idea?

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This is locked in the open position.

You will need to go through the opening procedure to open the mechanism. You will then be able to close the door before locking it again securely.

Posted on Jun 12, 2008

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Sentry Model 1610 Won't Open


I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.

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Sentry Model 1610 Won't Open


Hi,
here is the customer service phone number for you. I am sure they will be able to help you. 800-828-1438

Jul 02, 2008 | Sentry Fireproof Safe

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Sentry Model 1610 Won't Open


Hello,

I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.

Mar 29, 2008 | Sentry Fireproof Safe

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