Question about General Electric Microwave Oven

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My GE microwave just keeps saying "please press clock" nothing happens we we do - nothing happens no matter what we hit. We unplug it and wait and then try again same thing

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  • GE Master
  • 9,098 Answers

If after a hard rest the keys fail to respond, you have a bad keypad.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me
directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 20, 2010

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2 Answers

How do you stop, reset or change the remaining time on the Timer on the GE JES1142 microwave? Pressing Clear/Off does nothing. Do you just have to wait for the timer to run out? Manuel is wrong even on how...


The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes.

Oct 27, 2013 | GE JES1142SPSS 1.1 cu. ft. Countertop...

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Microwave display says please press clock button, but nothing happens


You have a failed membrane keypad.

We'd be happy to help you with free assistance - including part numbers, part sources, and service info - if you'll post a new help request to FixYa including the following:
  • brand
  • full model number
  • detailed symptoms

Jan 20, 2011 | GE Microwave Ovens

1 Answer

I have a 2 year old ge micrwave. I shut the breaker off to change a furnace filter and now the microwave is not working and just says to "press clock". When I press the clock button, nothing...


If you press clock and nothing happens your keypad has shorted out and needs to be replaced. Try to unplug the unit one more time and try to turn the unit on again. If you have the same problem replace the control panel.

Dec 07, 2010 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Touchpad is not working


Hello :

If touch pad has gotten wet, then allow to dry for several days. Avoid spraying cleaning liquid near touch pad.
Check for insect infestation. Insects (cockroaches most frequently) will appear under clear surface of touch pad or under readout window; they like the warmth of the circuit boards.
Place window mesh over vent to keep insects out.

good luck .

please rate !

Mar 29, 2010 | GE Microwave Ovens

1 Answer

Power went out. Microwave just scrolls press clock!!!!!!!!!


Did you figure this out? I am having the same problem. I see PRESS CLOCK on the control display. But none of the keys on the touch pad work. GE sucks bigtime !!

Jan 17, 2010 | GE Spacemaker JVM1540 Microwave Oven

1 Answer

Touch sreen won't work


I would suspect it either needs a hard reset (unplugging it for a few minutes, then trying again) or the membrane keypad is failing.

Instead of JMV1540BMC01, it would probably be one of these models:

JVM1540DM1BB
JVM1540DM1CC
JVM1540DM1WW
JVM1540DM2BB
JVM1540DM2CC
JVM1540DM2WW
JVM1540DN1BB
JVM1540DN1CC
JVM1540DN1WW
JVM1540DN2BB
JVM1540DN2CC
JVM1540DN2WW
JVM1540LM1CS
JVM1540LM2CS
JVM1540LN1CS
JVM1540LN2CS
JVM1540SM1SS
JVM1540SM2SS
JVM1540SN1SS
JVM1540SN2SS

Since FixYa is not currently notifying us Experts when Clarification Requests are answered, feel free to contact me directly (and please include your full model number from the tag in or on the unit) for a free estimate and free tips & do-it-yourself advice.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Oct 08, 2009 | GE Spacemaker JVM1540 Microwave Oven

1 Answer

Microwave clock and duration won't set


Good Morning,
Unplug the oven and wait 3 minutes then plugit back in and check to see that it operates normally. Do not run the oven empty - place a cup of water in it. Let me know if this helps and thank you for using FixYa!

Mar 30, 2009 | LG Microwave Ovens

1 Answer

Seems like microwave is locked on clock


You have to set a time (any time) to use.

Press CLOCK, press number 2 then 2 then 2 again and then press CLOCK again. Does it say 2:22?

Everything should now work.

Do not run Empty, do not use any metal in there and do not use alot (MW kills all the vitamins and nutrition in food - like eating MUD for your body) .... and don't forget to reset the CLOCK ;-)

Mar 26, 2009 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Nothing happens when you press "Start"


PLEASE CHECK IF DOOR IS CLOSED PROPERLY THOSE HOOKS ON THE DOOR ACTIVATE SWITCHES ON THE INSIDE OF MWAVE OPEN COVER AND CHECK IF HOOKS ARE MAKING CONTACT WITH SWITCHES .COULD ALSO BE TOUCHPAD FAULT YOU WILNEED A TECH

May 09, 2007 | GE JE1540 Microwave Oven

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