Question about Acer Crystal Eye webcam

1 Answer

When I try to use the acer crytstal eye webcam I get an error message, video capture error 1, and another message saying "can't find AMDroppedFramesinterface.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Acer Master
  • 12,061 Answers

As per the ACER website there are two drivers for your model of laptopWhen I try to use the acer crytstal eye webcam I - mag-glass_10x10.gif (Chicony and Suyin)... which one is yours? If you are not sure, I suggest you uninstall the Acer Crystal Eye and try this driver http://download.cnet.com/Acer-Crysta...html?tag=mncol

I see that this is a pretty common problem. My camera stopped working for me this morning too. When I tried to install the drivers from erecovery, it told me to plug in the camera before it would continue with the install. Well because it is an on-board camera (I'm sure you know), I couldn’t plug it in. I searched (like all of you) to find a fix when I found this forum. I didn’t find a fix anywhere else, but luckily I have a genius for a boyfriend and this is what he had me do!
These are the steps below, but they are a little paraphrased because when I realized we had fixed it, I didn’t want to go back into the driver wizard. They are very user friendly (I did it!!) and therefore very thorough.
1. Download the Acer drivers and save on your computer. *Make sure you unzip the folder and know where that is being saved as well.
2. Go into “Device Manager” and there should be an "Unknown Device" listed under the USB Devices. The “Unknown Device” should be the camera.
3. Right click the device and "Update Drivers"
4. The drivers Wizard should pop up and will ask you if you want to find the driver through windows. It will more than likely give you 4 choices, I selected "Do not connect to windows update at this time"
5. Next it will ask you if you have an installation disk and if you do to put it in the proper drive. Click “Advanced” and it will give you an option to select the folder to install drivers from. Click “Browse” and select the unzipped folder
*Remember you needed to know where you saved this file
6. You will probably have to click through your folder a few times before the "Ok" button is available to click. (Please be patient, I made the mistake my first time trying this and ended up opening too many folders and missing the correct one. It will allow you to click "Ok" when you are in the right spot)
7. The wizard will do it's thing and will give you a message once it's done that reads something like "Windows could not update the device because of software.. something or other”. It will state that if you want to use this software for the device click finished. Please click “Finish”...I was hesitant the first time I tried and ended up going through more work and frustration before I decided to do this step again.
8. Once the wizard closes, reboot your computer. Once windows restarts go to "My Computer" and you will see "Acer Crystal Eye Webcam", Open this icon and your camera should be back up and running. I really hope this helps you all out!

Posted on Aug 20, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Acer crystal eye webcam runtime error problem


Try reinstalling your camera driver and application program.

Mar 28, 2012 | Computers & Internet

1 Answer

Why is it my Acer crystal eye webcam has no picture all dark didnot work? my laptap model Aspire 2920 ?.. from peng yee


You probably need the driver for it ..or ...you just opened the capture window and no preview is enabled..Open the camera in the computer folder and see if you have image there ..It is a snap shot feature...the main use for the camera is in the instant messaging programs for video calls ..try it and see if it works there..and this way you will now if you have a problem or not ..
For video capture i suggest to use windows movie maker instead of the capture program of the camera ..It will be more reliable

Dec 30, 2010 | Umax AstraPix PC100 Webcam

1 Answer

I have an acer aspire 5742 laptop how do i turn my webcam on


Hi, Webcams are a great way to communicate with friends and family in other places, while still feeling like they're in the room with you. There are many different types of webcams and many different computers to go with them. So, if you happen to be a new Acer Aspire 1 owner, then follow this simple guide, and you'll be sending video of yourself to friends and family in no time Instructions
  1. Access the main menu of your Aspire 1, and click on the "Start" menu at the bottom of the screen

  2. Click on "All Programs" from the list of options, and then select "Acer Arcade Delux."

  3. Choose the "DV Wizard" option once the menu appears. Wait for the program to load.

  4. Select "Acer Crystal Eye Webcam" from the main menu of DV Wizard. Now an image capture screen will appear on your desktop.

  5. Position the Acer so you are framed clearly in the image capture screen. The webcam is built into the computer with the lens at the top of the screen, so you will have to move the entire laptop to find the right angle. Also, adjust the lighting near you for optimum picture quality.

  6. Go to the tool bar in the lower left hand corner of the computer screen to access the functions of the webcam. If you would like to record, highlight the box icon with the red dot in the middle and the word "Record" will appear over it.

  7. Click the "Record" icon to record video with the webcam. You can also choose "Pause" and "Stop" from the same tool bar. To use video messaging, access your online messenger. Whether it's AOL, MSN or any other messenger service, the program will detect the webcam. All you need to do is enable the video messaging by clicking on the webcam box.

Dec 15, 2010 | Computers & Internet

1 Answer

Got a Acer Aspire One Notebook KAV60 - A0D250 w/ WINDOWS 7 Starter. It has an Acer Crystal Eye Web cam on it. It starts, but is there anyway to record on it? We tried the "DEBUT VIDEO CAPTURE". It worked...


Hey!
The link I attached should be all you need.

I would recommend Windows 10, it's a lot better with notebooks and it even has it's own free camera software.

Have a nice day :) Free Webcam Video Recorder

Jul 14, 2017 | Acer Aspire One PC Notebook

1 Answer

Can i capture a video using the crystal eye webcam?


Yes - Most integrated webcams can be used to record video. Try something like:-

http://www.nchsoftware.com/capture/index.html?gclid=CJSJt_DSppYCFRMmQgodzwYQ6w

To see if it works okay. There are plenty of programs around, just search for webcam video recording software.


Apr 02, 2009 | Acer Aspire 5720 6497 Laptop

2 Answers

Acer crystal eye webcam - no video record option


u want to record video u can use cyberr link power producer provided by acer notebooks or any video capturing software and in the cap settings select crystal eye webcam as a source and ther eu go start rec ur video

Feb 20, 2009 | Acer Aspire 5735 Notebook

1 Answer

To capture video acer aspire 6920 acer crystal eye webcam builti


you need to download a video capturing device
if your system did not come with one
the built in webcam is exactly that for messaging programs and taking snaps but they can be used for video and this is usually something you need to get on your own
debut is usually a pretty good site
please don't forget to rate me

Feb 07, 2009 | Acer Aspire 6920 Notebook PC

36 Answers

Acer Crystal Eye Web Cam


Hey Guys, I finally found the solution. Just go the the link:

(Suyin_app)_Acer Crystal Eye webcam V1.0.10_XP_Vista.zip

and download the application, it works :)

Dec 07, 2007 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

109 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

629 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1144 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...