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We have an internet modem(connected w/an ethernet cable) that also includes a phone line which also connects to a fax machine. We only have one phone number and we were told if we put our fax on auto answer it would recognize when a fax comes in, but we can't seem to receive faxes. I don't have the setup guide any more and I need to know if I have this setup correctly.

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  • 11959jpr May 07, 2008

    an internet site for openlcr gives me instructions but doesn't follow through. i did the set up as described; no response from the machine.

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Most fax machines do not operate well on digital lines.
Contact your provider and see what fixes they have for your specific fax machine.
Most fax machines still require an analogue line.

Posted on May 03, 2008

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I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Office Equipment & Supplies

1 Answer

This was bought at an estate sale and I'm trying to find out where to connect the ethernet cable to set her up on qwest home internet. Either I'm nuts or the ethernet cable included with the set up...


the two lines in the back, if they are too small for the ethernet cable, are telephone jacks for a phone modem. look and see if there is a "line in" and "line out" labeled, or a picture of a telephone next to one of the jacks- if so, then this is a phone modem card, and not an ethernet card. ethernet cards ONLY have one jack.

Nov 06, 2010 | E-Machines eMachines Desktop PC

1 Answer

Followed all the set up steps but my DSL light would not stay on


  • 1 Plug the Ethernet cable into the Internet port on your wall. If you do not have Internet ports installed in your home, connect a phone line adapter to a phone line jack. The adapter makes the phone line wider so Ethernet cables can connect to it. This does not block your phone from use.
  • 2 Plug the other end of the Ethernet cable into the Internet port on the back side of the Netgear DSL modem.
  • 3 Connect the Netgear DSL modem to a local power source. The power plug inserts into the modem via a small port on the rear of the modem.
  • 4 Insert a second Ethernet cable into one of the numbered ports on the back of the modem. Run the cable to your computer and plug it into the Ethernet port on the computer.
  • 5 Look on the back end of the DSL modem for an HTTP: address. Type this into your Internet browser's search bar. The Netgear DSL modem menu appears on the screen.
  • 6 Select how many computers are to use the modem, if you are using it with other DSL modems and set up a password (the default username and password is "admin"). Click "OK" to initiate the changes you made to the menu. You can now use your Netgear DSL modem to connect to the Internet.


  • Read more: How to Install a Netgear DSL Modem ' eHow.com http://www.ehow.com/how_5886784_install-netgear-dsl-modem.html#ixzz10lH4dl2y

    Sep 27, 2010 | NetGear DGN2000 Wireless Router

    2 Answers

    I have a belkin router i am having trouble connecting it. i dont know where to connect the ethernet cable. Does it go the computer or the modem?


    the ethernet cable should be connected to the ethernet port of the router to the ethernet/network port of the computer. you will also need to connect a cable through the router and the modem, then a phone cable from the modem to the phone line.

    Aug 31, 2010 | Computers & Internet

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    Need to connect to internet through comcast cable where is the ethernet connection on the machine


    hi

    yes there is ethernet connection bilten in mother board just chack back site of your CPU

    May 16, 2010 | E-Machines T1100 PC Desktop

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    I can't get my router to connect to the phone jack


    Connect ethernet lan cable to computer and router end.
    In router there is LAN port connect lan cable to that port and connect other end of that cable to your computer ethenet lan card.
    Then connect phone line jack to router's ADSL Port.
    Let me know if you need further assistance.
    Thanks for using FixYa.

    May 07, 2010 | Linksys Wireless-G WRT54G Router

    1 Answer

    I hooked ethernet and dsl phone line to my dell c640 and no internet


    the phone line should be connected to the dsl modem, and from the dsl modem there should be the ethernet cable connected and at the other end of the ethernet cable is the computer.

    Feb 23, 2010 | Dell Latitude C640 Notebook

    1 Answer

    I am trying to use the fax facility on my epson600fw.my isp is aol .Problem no dial tone. What connections are necessary............via printer,modem & computer ?


    Typically, a fax machine is connected directly to a telephone wall jack with a known working connection. Try plugging the fax machine directly into a wall jack first and pick up the handset on the fax machine if it has one. You should get a dial tone. Then try to fax something to someone you know.

    The machine can also usually be routed through the modem in a computer by connecting the "line" cord on the modem to the wall jack and plugging the fax machine into the the "phone" jack on the modem. You may need to install the software that came with the fax machine to get this to work.

    If you have no dial tone, check the wall jack with a known to be working single line phone. If there is a dial tone, it's something to do with fax machine, the computer modem or the connections.

    Some fax machines can take advantage of internet faxing through a cable modem or DSL connection. Check your manual for the options available.

    Apr 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

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    I have cable modem for my internet. I dont have any phone service


    No. fax machines are ANALOG devices. Cable Modems, DSL, Vonage etc are DIGITAL.

    Feb 11, 2009 | Canon FAX-L350 Plain Paper Laser

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    My ethernet light is blinking


    Make sure you have internet. The ethernet light is blinking because what ever u have plugged into it is talking to the modem. The modem will then take that request and ask for it on the DSL/internet line. Make sure the DSL light is steady on and the internet light is on or flashing with activity.

    Oct 10, 2007 | Westell Wirespeed LiteLine 6100...

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