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1) For first level of troubleshooting i would like to request you to perform the following and please revert what you are getting. Switch ON
the PC, boot the PC in 'Safe Mode' by continuously tapping F8 button after you
switch On until you get the Safe Mode Option.
Let windows boot in Safe Mode and log in to windows.
I assure that you have the data cable problem or in another case you have the problem of hard disk with bad sector problem. For further information contact me back.
You can pry the keys off the keyboard by gently lifting with a fingernail, or you can use a compressed air canister and a specific "T" stick with cottoned ends which slides underneath the keys. The LEFT key has probably some dirt in the central contact, and you'll have to remove the key and clean underneath. Same goes for the G key, which has something sticky underneath. You can remove almost all kinds of sticky dirt by washing the key with WD-40 lubricant and drying with a non-lint paper tissue.
Detailed key removal and reinstall instructions may be found e.g. on eBay looking for "spare key tops" or "spare keys".
Check device manager to be sure there really is a bluetooth card in the laptop. Also, look for a button on the laptop to turn on BT. Let me know if this helps or not.
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