Question about GE Spacemaker JVM1640SJ Microwave Oven
Microwave ovens don't generally have reset buttons.
The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.
If that doesn't work, leave it unplugged for about 5 minutes.
If the keys still fail to respond, you have a bad keypad.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
You can find helpful exploded view diagrams and order parts by entering your full model number here.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Aug 20, 2010
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Posted on Jan 02, 2017
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