Question about RIM BlackBerry Pearl 8100

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Screen shows battery with red line through it,, what do i do?

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  • Master
  • 6,784 Answers

HI. The red line is an indication of a defective battery. This defective cell cannot hold a charge strong enough to power your phone properly. The necessary actions are to replace the battery with a new one. This will correct the issue.

Posted on Aug 19, 2010

  • 6 more comments 
  • Elliot Baylis Aug 19, 2010

    i got a new battery it still doing the sham thing

  • Michael Masters
    Michael Masters Aug 19, 2010


    • I would suggest to remove the mem card and try a soft reset before replacing the battery. It is possible that this is a software fault and you can administer a soft reset to correct it. Be sure to remove the mem card before you preform the soft reset. If that does not help, replace the battery as directed above.

  • Michael Masters
    Michael Masters Aug 19, 2010

    Ok, remove the mem card and try the soft reset.

  • Michael Masters
    Michael Masters Aug 19, 2010

    After you initiate the soft reset with the mem card out, phone should shutdown. once it is shutdown; Remove the battery and put it back in for 1 minute and restart the phone without the mem card installed.

  • Elliot Baylis Aug 19, 2010

    what do u mean by the mem card

  • Michael Masters
    Michael Masters Aug 19, 2010

    Dose this version have an installable memory card you can remove?

    If your memory is integrated and not removable, don't worry about it. If you can remove the memory card, then remove it before initiating the soft reset.

  • Elliot Baylis Aug 19, 2010

    i got the battery out and the sim and the menery crad what do i do now

  • Michael Masters
    Michael Masters Aug 19, 2010

    Basically, you have replaced the battery. This will isolate the culprit as being the OS or an hardware issue. The program is not recognizing the battery at all. This could be bad battery contacts ro a failed OS/Hardware. You can isolate by initiating the soft reset and taking out the battery for a minute when the phone shuts down. After one minutes passes, reinsert the battery and restart the phone. If you experience the same results as before after the soft reset; kindly return the unit to the provider for service. The phone will need to either be reprogrammed or replaced, due to hardware failure.

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