Question about Cell Phones
HI. This phone is defective and every provider knows this. The design is flawed. The battery will separate, slightly, from the contact, thus, causing a loss of power to the main board. When this occurs, the phone will shutdown and restart. This is a well known defect in this phone and i cant believe they are still selling this unit. With that said; If you have had it less than 30 days, return it back to the original place of purchase and exchange it. Now; if you have had it longer than 30 days but less than 1 year, file a warranty claim for it as per the owners manual through LG Electronics, or contact your providers warranty department.
If in case you have had this device for more than a year, then file a insurance claim for it if you have been paying monthly for insurance on the device. This phone is not serviceable under this condition and shoudl be replaced for free.
Posted on Aug 19, 2010
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Posted on Jan 02, 2017
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