Question about Kenmore 20.6 cu. ft. Top Freezer Refrigerator

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Freezer is freezing but refrigerator isn't cooling

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Check and see if the fan is running in he freezer. The fridge side steals air from the freezer via a small duct that is controlled by a dial in the fridge side. If the fan is working see if the freezer is getting ice or frost build up in the back. If it is you may have a bad defrost timer or a bad heating element both of these can be checked by the home owner. The defrost timer is usually located in the top of the fridge where your controls are at or in the center top if you have a light and controls there. Take the plastic housing off (sometimes metal on older models) the timer will be a plastic part with a metal round motor on it. It will have a wire plug with several wires running to it. On the case will be an access hub that a screwdriver will fit into. Turn it you will hear audible clicks turn it slowly until the fan and compressor shut off it will now be in defrost mode. Be careful it is easy to go to far if you do just continue to turn it until you click into defrost. Now wait approximately 3 minutes and you should hear hissing and cracking sounds coming from the back of your freezer. This is ice melting. If you do replace the defrost thermostat. If not the heating element needs to be replaced it is in the back of the freezer. Take the rear shell out of the freezer you will first need to remove the shelves/icemaker ect... Behind the shell you will see a coil made of aluminum and near the bottom a 12 to 16 inch black tube with a wire on each end this is your heating element and one end of the element will be a defrost limit switch. This is about the size around as a nickle and about 1/2 inch thick it has two wires one to power and one to the element. Replace both the element and thermal limit. You can use **** connectors or twist type caps to put the wires back together just use 3M electric tape to seal them. You can also buy liquid tape at a hardware store you paint it on like paint its great. I hope this helps and good luck. Remember to unplug before you start cutting wires. good luck

Posted on Aug 19, 2010

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