Question about HTC Hero Smartphone

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I HAVE AN HTC HERO AND THE SCREEN JUST FROZE AND ALL I SEE IS A WHITE SCREEN WITH HTC LETTERS? it just stays there!

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Take the battery out for about ten minutes then put it back in. that should solve the issue

Posted on Aug 19, 2010

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1 Answer

Phone wont hard reset


If this doesn't work, you need to return it.

Performing a factory reset using hardware buttons
  1. Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
  2. Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
  3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.

If that doesn't

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I would try flashing the kernel separately via fastboot and seeing if that helps

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Unfreeze htc hero s


Hi
Try removing the battery and re-inserting it again.
Solved?
Try doing a reset of your phone.But be warned this will delete all data and third party applications.Here's how to:





Hope it helps.Thanks!

Mar 01, 2012 | HTC Hero Smartphone

1 Answer

My htc hero froze and crashed and won't do anything just a white screen even after taking out the battery.


Hello Sweetkix06,

It seems that your HTC EVO 4G Smartphone or memory card contains the virus.So scan your memory card using the anti virus installed in your machine.You can scan you memory card for antivirus using the Avira anti virus.Please download the anti virus from :

http://www.avira.com/en/free-download-avira-antivir-personal?

Download the .exe file from the link.

Install the software in your computer. Remove the memory card from the phone and connect in your machine using the memory card reader and scan the card for viruses or malwares.

Jul 04, 2011 | HTC EVO 4G Smartphone

1 Answer

Phone froze up cant put in security pattern..cant do anything.


Remove the battery cover, remove battery.... replace battery and cover.. power up phone. Good tips here: http://michaelquale.com/911134/how-to-remove-the-battery-cover-on-the-htc-hero/
Hope this helps :)

Jun 02, 2011 | HTC Hero Smartphone

1 Answer

How can I delete messages from my htc hero phone


1/ Switch off the phone (either removing the battery or shutting down by holding the "end call" button for few seconds
2/ While being switched off, hold the "home" (house) and "back" (the arrow in the lower right corner)
3/ Hit briefly the "end call" button" while still holding the "home" and "back" buttons.
4/ Release the "home" and "back" button, a white screen containing technical information should appear, with a red message asking for hitting the "menu" button.
5/ Hit the "menu button", the Hero will now boot with factory settings.

Jan 06, 2011 | HTC Hero Smartphone

1 Answer

My htc hero just froze and it says htc on the front screen what the do i do? i cant take the battery out


yes you can take the battery out and power it back on should restart unless there is another problem

Jul 04, 2010 | HTC Hero Smartphone

1 Answer

I have no imei number on my htc hero


The IMEI is located on the back of the phone. You would have to remove the battery and it should be located on a white sticker on the back of phone. An easier way it to put into your phone *#06# this will show you your IMEI on your screen. Hope this helped.

Apr 14, 2010 | HTC Hero Smartphone

1 Answer

HTC Hero will not turn on. Phone shut itself off


I have a Droid Eris by HTC, on start up it freezes at the first screen showing the three Android men. I have let the bat. run down, taken it out and it still stays the same. I followed the instructions on the Verison site showing you how to hard reboot, but still nothing. The only change was I came to a screen with a red triangle with a exclamation mark in it with a phone in the back ground. Please help.

Dec 02, 2009 | HTC Hero Smartphone

1 Answer

Need to locate a white battery cover for the new HTC hero



To remove the back cover, first make sure the phone is turned off. Hold the device securely with the front facing down, then, with your thumb or finger, lift up the top of the back cover.

For more detailed steps and illustrations, you can download the Quick User Guide here:

http://www.htc.com/hero/m/files/guides/090703_Hero_HTC_English_QSG.pdf

Aug 29, 2009 | Cell Phones

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