Question about RIM BlackBerry Curve 8310 Smartphone

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Blackberry will not recharge. Display shows a battery symbol with a red cross.

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  • jackanddiane Aug 19, 2010

    Steps rcommended have been completed with negative results. Note: The blackberry will not turn on; however, the display shows a battery symbol with a red cross over it. I have tried several chargers and a new battery with negative results.

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It's either a defective battery or the wrong battery for that phone

Posted on Aug 20, 2010

  • Roberta Smith
    Roberta Smith Aug 20, 2010

    further to this... all you need is a mini usb connecter to go into the side of the phone. the connection on the circuit board may possibly be damaged as well. when you plug in the charger does it fell slightly loose or wiggle ?. there are two batteries for blackberries that i know of. my pearl 8100 takes the yellow one.

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Hello,

Perform a soft reset. Press the ALT and RIGHT SHIFT (CAP) and DELETE keys at the same time. This will make the screen go blank and stop the smartphone's applications. If the problem still persist, power off the phone, power on back, while the phone is loading, pull out the battery from the phone and put back the battery after few minutes, power on the phone back, this should fix the problem.

Take care.

Posted on Aug 19, 2010

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This symbol generally appears when you are connected with a charger not suited specifically to your blackberry. the connector may fit the socket on the phone but does not work at the level the blackberry requires to charge. Try another cord made for the blackberry.
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