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PROBLEM WITH SOFTWARE INSTALLATION

WHEN I TRY TO INSTALL THE SOFTWARE IS TELLING ME THAT THERE IS AN INTERNAL ERROR 2738.

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  • SprinterS Nov 29, 2008

    PROBLEM WITH SOFTWARE INSTALLATION

  • bubucream May 11, 2010

    what solution?

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1 Answer

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  • Logitech Master
  • 13,433 Answers

If you are useing windows vista

hold down the windows key and then press R

in the run menu type in

regsvr32 vbscript.dll

and press enter

try to install again.

Posted on May 03, 2008

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Internal Error 2738


Since you are running windows vista please follow these instructions carefully.

  1. Click on "Start".
  2. Click on "All Programs".
  3. Click on "Accessories".
  4. Right click on the Command Prompt, select "run as administrator".
  5. At the prompt, type "regsvr32 vbscript.dll".
  6. You will now get a message box saying "vbscript.dll" has been registered.
  7. Reinstall QuickCam
I hope this helps. If not let us know.

Please rate my answer

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During the upgrade installation to QuickCam 11.5 the installer will hault and display error code 2738.

Solution
Windows XP user:
  1. Please visit the Microsoft website and download Window Scrip 5.6.
  2. After installing Windows Scrip 5.6, please reinstall QuickCam11.5.
Windows Vista Users:
  1. Click on Start Button
  2. Click on All Programs
  3. Click on Accessories
  4. Right click on the Command Prompt, select "run as administrator"
  5. At the prompt type "regsvr32 vbscript.dll"
  6. You will now get a message box saying "vbscript.dll" has been registered
  7. Reinstall QuickCam 11.5

This resolve the problem.
Sergio

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Error Message 2738 ipod shuffle install


Symptoms In some instances, the iTunes and QuickTime Installers may unexpectedly quit during the "Preparing to Install" stage of the installation with the following message:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738. In some cases, the error message may read
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Resolution Windows XP or Windows Vista
Download and install iTunes 7.6 or later.

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