Question about Televison & Video
I purchased the Toshiba SD-K860SU DVD player at Costco months ago, I have not played used it much at all, so when I tried to play a DVD recently I was surprised that it did not play, I had a "load disk" problem., the screen came up but it never loaded the DVD, I tried several of my DVD's which I had played on the system before. I have tried everything related to this problem that is stated in the "before you call service" section in the manual on pg 48. Now I have called technical support and they could not help, now I have a seldom used product that does not work. I am checking the purchase date with Costco since I do not have the receipt anymore, I'm sure it is just past the one year warranty, so you won't back your product. It's very disturbing that a product that was very seldom used is already not functioning. I am an engineer and if I ever put out a product like that I would be embarrassed. Toshiba SD-K860SU DVD player S/N: 1208001104
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Posted on Jan 02, 2017
SOURCE: Cant play anything on it
I had the same problem, After googling for a few minutes I found the reset procedure for this player.
1. Turn it on.
2. Eject any disk you have in there and close the tray.
3. Hold down the "STOP" button on the player (not remote) until the green light flashes red and the system reboots.
4. Insert disk and enjoy.
This worked for me... mileage may vary.
Posted on Nov 16, 2007
Sorry, no suggestion other than don't buy Samsung. That's my conclusion after owning the same model. It worked fine for a while, but now won't load any DVD... usually. Sometimes it will play one, but more often it won't. Mine tries to load ("Loading") for a long time, I hear the DVD spinning, then ultimately the screen displays "This disc cannot be played" or something to that effect.
Posted on Dec 21, 2007
Dvd players are only made to last a couple of years(the laser goes bad).If you play scratched disc's it won't last that long.Hopefully you didn't pay alot for the player,and if you did then you can get the laser repaired but its expensive.I usually wait until the things go on sale and pick one up for 20 or 30 dollars.When the laser burns out after repeated use I just buy a new one because fixing them is more expensive and unless you want to continue having problems its easier to buy new.These guys that put alot of money in these units are just wasting their money.
Posted on Jan 18, 2009
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