Question about Bernina Artista 170

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I have version 1 of the Bernina Artista Software. My old laptop had a parallel port. Laptop crashed. Bought a new laptop with no parallel port. I have order a cable with a usb connector and parellel port connector. I hope this will work. Any experience with this situation and if it does indeed work? Hope someone can help. Also would like to upgrade software from version 1 to version 3. Any pitfalls in doing this?

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I had this same problem and when I tried to hook it up I got the error message "port com # in use." I remember this was an easy to solve problem a long time ago but I can't remember what I did to fix it. Someone from the computer store is going to try and fix it but I don't know "when!" Since I got a cheap hard drive put in my old computer, I'm going to reinstall it there if I can and just use it for that. If you're going to upgrade it make sure you can get the version 1 in your computer first and upgrade after it's up and working.

Posted on Aug 23, 2010

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I have Bernina Artista embroidery software version 3. I have a laptop with windows xp2 on it. I have downloaded all the updates but It still won't recognize the security dongle. What can I do. The...


Not sure, but I believe version 5 works on XP.

Perhaps this will help:
https://www.bernina.com/en-US/Support-US/Software/BERNINA-Software-Compatibility/Bernina-Software-Compatibility

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Just happen to be sitting in front a Bernina 180 at this very moment - with the connecting cable attached to a Keyspan USA-19HS Adapter. It is a current adapter available from either Keyspan (www.keyspan.com) or any number of computer retailers - physical or online. Seems to run around $30.00 just about everywhere. Auction sites may have bargain. Worked like a charm on an older XP computer as I was able to test the older software I had due to it having the necessary parallel port the the older dongle. While I am fairly certain this combination would also work on my Windows 7 computer, I am unable to test it as I have not come across a parallel adapter that will work with the older software parallel dongle. I've had other programs/peripherals that utilize usb to serial adapter (on my Windows 7) that have worked fine, so I suspect this would also be the case.

Hope this helps. If you have specific questions, please don't hesitate to contact us.

Happy stitching,
Kim
www.sewingexpressions.com

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1 Answer

I need to convert my parellel port dongle to USB


I have the same problem...V3 software. have not heard of an adapter. The software wouldn't work with Windows XP or Vista anyway. I upgraded to Editor plus V5 but have kept my old Designer plus on an ancient laptop so I can transfer old patterns. You will also find that your new laptop doesn't have a serial port to accomodate the old cable to bernina 180. Unfortunately it's always the case with updating a PC. Everything else has to follow! My advice, get hold of an old laptop:)

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1 Answer

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You need a new security code. When we changed computers we worked with the dealer on where to send the form requesting Access code. You can find the form under Help on the far right of your menu bar. It's the last item called Access Code Order Form. They emaild it back to us with the code we needed along with the install instructions. The dealer should also be able to assist you with your laptop issue, although you may only be able to use the software on 1 PC or laptop as you are probably licensed for 1 copy, and they us the dongle to validate the software and the machine combination.

Best of luck.

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Hello,
It is not true that the 180 is not compatible with new software.
I'm owning a artista 180 from 2002 and just installed the software designer V5+ on a laptop with windows vista.
The only problem was that there was no serial port on the laptop, now I have a new cable with USB ans serial output and the software works very well !!
When you contact Bernina you will get the same answer.

greetings Carla

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1 Answer

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I am using a docking station for my laptop that has a serial port.

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