Hi Barbara
The first think you want to try is unplugging your drive from the computer and then plug it back in.See if Windows picks up the new hardware and starts the service automatically.
Also,and I mean no offense,make sure the AC Adapter is plugged in.Things are kicked loose accidently quite a bit.
If those don't work go to Start-Programs-All Programs and look for a Western Digital folder.There should be a control program in there that you can start manually.
Post any questions you have,I'll help with what I can.And if this fixes the problem,would you please rate my post?
Let me know what happens.
Bob
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