Question about Back to Basics TEM-500 Egg & Muffin 2-Slice Toaster

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Paula Deen Toaster stopped working, first the egg cooker then the toaster. Is there an obvious or easy fix. Seems it must be a small electric problem. Any help out there?

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Posted on Jan 02, 2017

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SOURCE: paula deen toaster with egg cooker

My egg poacher stopped working after about 18 months. I carefully took it apart while unplugged from the wall. I gently jiggled and slid the wires going to and from the egg cooker and the pc board they were plugged into. I did not force the wires (that can break them). Sometimes oxidation can occur on metal connections, so the jiggling may have made a better connection.

As a precaution, I also roughened the toaster slide button copper connections. Bare copper corrodes easily, so I thought this was a good idea to do while I had it apart. I doubt it was the problem, though, since the toaster part still worked.

Then I verified it was working again and put it all back together.

Posted on Oct 10, 2008

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SOURCE: paula deen toaster with egg cooker

the toast part works but the egg part does't

Posted on Feb 06, 2010

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The egg cooker does not work at all


On small baord near the poacher, viewing the bottom of board with plug at 6:00, the relay on the left may not be working. It may be getting 24 volts energization, but not operating. Cannot find part on i-net, less than 600 quantity.

Dec 05, 2009 | Back to Basics TEM-500 Egg & Muffin...

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The same thing happened to me today and I've been searching the internet for other complaints. It happened exactly as you said, I heard a buzzing noise and went to see what it was and it was the toaster- smoke started to come out from the top. Please report your experience to the CPSC! http://www.cpsc.gov/index.html This thing needs to be recalled!

Jul 04, 2009 | Back to Basics TEM-500 Egg & Muffin...

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Call the company. They will send you a new toaster -- at least they did for my neighbor.

May 10, 2009 | Back to Basics TEM-500 Egg & Muffin...

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Mar 16, 2009 | Back to Basics TEM-500 Egg & Muffin...

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I just took mine apart. There is a small 24v relay that should switch and allow the toaster elements to come on.

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Jan 24, 2009 | Back to Basics TEM-500 Egg & Muffin...

2 Answers

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uh, don't think there's a good chance, you could try to send toaster in for repair, but buying a new toaster is probably cheaper. 

Nov 24, 2008 | Back to Basics TEM-500 Egg & Muffin...

2 Answers

Paula deen toaster with egg cooker


the toast part works but the egg part does't

Aug 20, 2008 | Back to Basics TEM-500 Egg & Muffin...

2 Answers

Back to Basics egg toaster


My egg cooker stopped working, so I took the unit apart. To answer your question, I did not see a fuse inside. One way to tell if it is a power problem to the mother board is to observe whether the LEDs light up or not after pressing the switches. If the LEDs don't light, there could be something wrong with either a power component or a power connection.

In my case, the toaster worked fine. Usually these problems are caused by loose connections. Sometimes it is not obvious where the loose connection is. All I did was loosen and re-connect the wires to the egg cooker and also to the board they came from. I also shined up the toast slide button copper connections with a nail file. This was just a precaution, since the toast slide button had to be working (i.e. it still toasted, just didn't cook an egg).

So far, it seems to be working, but time will tell. If the problem was due to something other than a loose connection, it will happen again.

Apr 14, 2008 | Kitchen Appliances - Others

4 Answers

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On my fourth one now...love the idea, but the egg poacher keeps burning out.
The 800 number is 1-800-688-1989
Calling them now...this last one only lasted 3 weeks.

Jan 21, 2008 | Back to Basics TEM-500 Egg & Muffin...

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