Question about Casio Protrek Triple Sensor PRG70 1BVDR Watch

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Hi, I have a casio protrek PRG-80T-7V(triple sensor). I haven't experienced any problems with it until recently. When I traveled abroad i passed through the ray gate in the airport wearing my watch. This made the compass showing wrong indications. I read the manual and performed both bidirectional and northern calibration but without any result. There is not a display of error either. It performs both the calibrations processes but then it still gives wrong indications. Can you advice me what to do or should i take it to a casio representative? Many thanks,

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Try to reset the watch.But first be sure that you capable of doing this.
Reseting the watch procedure:
1)Remove the back cover.Be sure that you have the appropriate screwdriver.Keep the 4 screws safe, not to loose them.
2)On the chassis of the watch (metallic surface) somewhere there is a hole with AC (All Clear) written nearby.
3)Use one little thin retracted paper clip (not totally retracted).Insert the retracted end of the clip into the hole, gently, until it touches the end and with the upper part of the clip contact the chassis (metallic surface). Wait for 1-2 sec and remove the clip gently.The watch is now reset.All functions have been set to factory settings.
4)Put back in place and with caution the back cover, respecting right (up-down) positioning and taking care that the O-ring gasket is well in place,first.
5)Holding in place with one finger the back cover,screw back screws gently and without applying excessive force (delicate job) until you meet resistance, in the following order:
Up-right,down-left,up-left,down-right.
After setting the time/day/date etc try to calibrate compass both ways as you did before.
I hope this will solve your problem.
NOTE:Again,be absolutely sure that you are capable of doing this.
It is a bit delicate job.If not,you better bring the watch to an official CASIO service center.

Posted on May 15, 2017

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Posted on Jan 02, 2017

ginko
  • 19396 Answers

SOURCE: I purchased a casio protrek

Re:"When I traveled abroad i passed through the ray gate in the airport wearing my watch. This made the compass showing wrong indications."

The strong electromagnetic field produced by airport detectors can damage electronic devices.

Try removing the battery for five minutes to reset the watch, if that does not fix the problem , then the internal chips are irreparabaly damaged.

Note: the battery is replaced opening the back plate. The back plate of the Casio can be opened at home using a pair of tweezer, then taking care not to damage the rubber seal, battery is flipped out and replaced. watch is reassembled by placing the seal in correct way and using the tweezers to screw the back cover.
It may look like a simple operation, but if it is not being done properly you can compromise the impermeability of the watch. I suggest having the job done at an authorized shop.

If battery reset does not help, then the watch logic circuits got damaged by the airport scanner.

Regards.

Ginko.

Posted on Aug 26, 2010

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