Some buttons including Start do nothing. Took control panel off & cleaned ribbon cable contacts etc. Still won't work. Do you think the problem is in the "glass console panel" or the "control panel" ?? Thank you
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Re: Buttons don't work [7, 9 & Start]
Make sure the unit is not control locked, usually holding start for 5 seconds activates this, most kitchenaids contain a lock symbol on control panel so hold that if you have it.
if its not control locked and not in sabbath mode (sometimes this is a SAB or to some looks like 5A6 on control panel) holding clock pad for 5 seconds activates and deactivates this same as start does with control lock
when you order the part you want to replace the part called Clock AKA PCB AKA ECB, these are the three most common names, the control panel is the decorative cover
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Hello Ron, On that touch pad not working do any button at all work?? its not a uncommon thing for the touch pad to quit working,in some case its just a matter of making sure the plug on it has a good connection where it plugs into the control board. If certain button work while others don't its a sign that the control board itself is good and the problem lies within the touch pad and it would need to be replaced. It may possible as to clean the connection of the ribbon cable on the touch pad by using a pencil eraser and try cleaning the ends of the ribbon cable,again if that doesn't work the touch pad would need need to be replaced . On that model the touch pad is integrated onto the control console and the part number for it is 9782418CB just so ya know its pricey (over $200 ) Good luck,GENE
code F1 means that an error with the keypad has occurred. Usually it happens
due to loose ribbon cable on the keypad or the electronic control assembly
itself going bad. To resolve this issue first, disconnect the power to unit and
then gain access to the back of the clock assembly (Electronic Range
Control/ERC). Now unplug the touch pad ribbon connector from the ERC, it would
be a flat wire approx. 1 1/2" to 2" wide and make sure that the cable
is not broken and nothing is shorted on the keypad. After this is done insert
the cable back and then plug the unit back to check. If the error is still
there then the electronic control board should be replaced. Hope
this helps...please post back for further assistance.
The F7 code is due to a stuck button on the touch panel or a bad control module. You will need to unplug the range and remove the back panel. The first thing you will need to check is that the ribbon connector that goes from the touch panel to the control module is seated correctly. If it is found seated correctly then you will need to remove the ribbon connector and try cleaning the contacts with an eraser then re-install the connector and power the range back up. If the error code comes back then you will need to determine if the touch pad or control module is defective. You can do this by disconnecting the ribbon cable and power the range back on. Then wait 24 hours and see if the error comes back. If it does then it is the control module(ERC) and if it does not then the touchpad is the problem. Doing this work will require you to remove the back panel of the range. Make sure that you do not work on the range when it is plugged into the electrical outlet. You can be injured or worse if you attempt to make repairs on the range and you do not know what you are doing.
although you cannot see damage / the when the buttons do not respond. its possible that membrain is damaged or the eoc ( clock ) is not able to receive signals from the touch pad .. the clock will have to be replaced . list price for clock is 171.00 and includes membrain ( touchpad) .. hope this will help mm
I believe you need to order part #1 in the accompanying breakdown. the part # is 74011539 and it is called control panel/switch assembly. this is the piece with the ribbon cable that plugs into the control unit #10 in the diagram. you can price it out at your nearest appliance parts store. hope this helps.
No schematics on line.
Take the key panel ribbon out of the connection to the control board and clean the end off with a pencil eraser. (some contacts are on one side, some on the other) Reistall and test. That takes care of the problem about 50 % of the time. If you still have the problem, replace the key panel.
The lock and unlock works well for the 4 - 5 button problem. However the "start" button failure is another problem altogether. I had this problem and found that the ribbon connector attaching the membrane switches to the circuit card (PWB) is where the problem lies. The ribbon cables (two of them) are connected by a pressure contact connector mounted on the PWB. This connection method is less than robust. the fix is to pull the ribbon from the connector, clean it carefully with a paper towel and some alcohol, and reconnect it. To remove the cable the connector has a small flange that pops up about .05 inch whn you pull on the connector. Once it pops up gently pull the ribbon cable out of the connector. To replace it just push the ribbon back into the slot on the top of the connector and snap the flange back down. I strongly suspect this connector will get dirty again every couple years as the oven vent fumes are not properly prevented from partially passing over the PWB right where these connectors are mounted.
Hi im an appliance tech and i had the same problem its not the EOC other words control board its actually the speed bake swith its stuck in the on position that why you get a stock keypad error code either f1 or f11 replace that switch or disconnect it and im positive that this will solve it .
This error message is indicating "Keypad Spill".
Now this can mean pulling it out and cleaning it, or it is faulty.
Use a small amount of contact cleaner spray, be most carefull to refit the ribbon cable correctly, and don't forget to unplug it before you do anything.