Question about Dell 968 All-In-One Printer

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My dell 968W printer keeps saying that i have no color cartridge in. It is in and it is new. Its making me crazy. I can't figure it out. Im not that technical. It shouldn't be this difficult. Please help.

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Try this.. might work with you.

Connect the usb cable of the printer directly to your computer
1. On the program files, search the folder installation for DELL 968W printer.
2. Open this folder, browse and search for "UAN" folder.
3. Select System Utilities under UAN folder.
4. Find the "Reset Dell Printer" icon and double click it.

This will fix it.
Let me know if this fix your trouble.
Please comeback and rate this answer. Thanks.

Posted on Aug 19, 2010

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http://search.dell.com/results.aspx?c=us&l=en&s=dhs&cat=sup&cs=19&k=968&rpp=12&p=1&subcat=dyd&rf=all&nk=f&sort=K&ira=False&~srd=False&ipsys=False&advsrch=False&~ck=anav

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