Direections for using Scanner for the HPofficejet5610-all-in-one

The printer uses components from the scanner and the scanner uses components from the printer.
Purchase a stand alone scanner.

Hi,

The error message could be Twain Driver error or ScandAll pro Application error. Please go through the followings:

SCANDALL-PRO APPLICATION ERROR:

Error Code: [SA01020E] No scanner is found.
There is a possibility that no scanner is connected, the connected scanner is not turned on, or the scanner is currently used by some other application.

Status: [Scan] or [Select Scanner] is specified, but no connected scanner is found. Or, the scanner is currently used by some other application.

Action: Make sure that the scanner is connected and is turned on. If the scanner is currently used by some other application, use the scanner after the application ends. Make sure that the driver selected on the [Scan] tab of [Preferences] in the [Tool] menu is installed correctly.

TWAIN DRIVER ERROR:

-The scanner may be OFF or not connected. Check the power supply of the scanner or connection with PC.
-The scanner may be already in use by other application or the "Scanner and Camera" in [Control Panel].Close other application or "Scanner and Camera" in [Control Panel]

-The connected image scanner is not a model supported by this driver. No image scanner is connected. The cable is disconnected.Check whether the image scanner is connected.

-Another application may already be using the image scanner. Alternatively, the TWAIN driver may have been activated twice.Terminate all applications, and start scanning again.

For more information, please refer to the help contents of Scanner utility/Twain driver and scanning application installed on your PC.Hope the above information is helpful.

Thanks,
ScanCare

From the manufacturer's web-site: http://support.hp.com
enter '5610' and do a search.
Select your printer.
Select your Operating System.
Download the device-driver.
Install it.
Use your printer.

Yes you can use the Scanner with Vista O/, However you will not be able to use the same software or Icon like you did before in XP

Once you connect the Scanner to Vista O/S, it will install the pre-installed Drivers for this Scanner.

You will have to use Application programs to SCan like MS Paintbrush, or Windows Gallery or Microsoft Image Edition or PICASA etc.

Or you can also open Control panel and click on SCanners and Camera and double click on the Visioneer Scanner to use it.

Visioneer Scanner Drivers/Software for Vista are not yet available from the manufacturers so this is workaroud for you to use your scanner

Hi,

Please follow the steps given below to disable the gray scale printing.

1. In the software application you are trying to print from, click File , and then click Print . The Print dialog box opens.
2. Make sure your printer is selected, then click Preferences . The printer Preferences dialog box opens.
3. Select the Color tab, then make sure that the Print in grayscale option is not selected.

Go to HP solution center and check the settings if the color printing option is enabled or not.

Now print a color image you want.

you might have two program trying to use the scanner at the same time & the scanner is confused.Find out what programs you are using.Hint...even printer programs may use scanner drivers. 2nd.you MUST use the EXACT scanner driver for your scanner. Windows will see the scanner "locked out"

I just installed this scanner using thenwindow installation but when i double click the scanner it sez that it is not connected to the computer.

Do you have any scanner software installed to use your scanner with? In most cases a scanner comes with CD that installs a software package that will allow immediate use of the scanner after installation. Once that package is installed, you place picture in one of the corners of the scanner underneath the lid of course and press either the manual scan button that is on some scanners or the button on the software package that you installed into the computer when first configuring the scanner during installation. I assume you have acquired the scanner as a twain source else little will happen.

See

http://support.dell.com/support/edocs/systems/a940/a940en1.pdf

Page iv identifies the location of the scanner lock

Page 44 contains the following

• You unlock the scanner bed. For help locating the scanner lock, see the picture of the printer on page iv.

Page 51 contains

Unlock Scanner message
The scanner is locked. To unlock it:
1 Press Power to turn the printer off.
2 Use both hands to lift the printer (scanner unit) until the scanner support
holds it open.
To the left and beside the scanner support is the scanner lock. For help, see
page iv.
3 Pull the scanner lock toward you to unlock the scanner.
4 Using both hands, lift the printer (scanner unit).
5 Push and hold the scanner support back.
6 Lower the printer (scanner unit) until it is completely closed.
7 Press Power to turn the printer back on.

Does the scanner use a small battery to keep the stored information? If it does, this battery might be defective.