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Im very sorry to hear that, please follow these simple steps for you to be able to isolate the exact problem.
1. Removed the battery.
2. Connect the laptop directly to the power outlet without using the battery just for the meantime.
3. Turn on the laptop. If the laptop is able to power on, that means that the AC adapter is working fine as well as the DC port. If the laptop is not able to turn on, it maybe the AC adapter itself or the DC port.
4. Try to use another AC adapter if possible, make sure that that AC adapter is working fine. If the laptop is still not turning on, the problem is with the DC port itself. In that case, you will need to replaced the Motherboard itself.
Hope this will help...Thank you for using Fixya...
there could be a short circuit in the powe pack.
Just call HP and have the power brick replaced. try using another power pack to isolate the issue, if your laptop works using another power pack, then its your power pack that causes the issue
Hi, Some laptops will not turn on if the battery pack has a fault. Remove the battery pack (usually the pack is easily removed by unlocking a tab and lifting or sliding out the battery pack from underneath the laptop) and then try turning it on with just mains power applied. Worse case, take your laptop to a reputable repair agent (call Dell for help) or have a computer geek friend remove your laptops 2.5 inch internal hard drive, mount it in a temp installation eg in an external hard drive case with USB connection to another computer) and extract the lost data. A 2nd idea, check that the RAM (computer memory used by your laptops processor) has not dislodged. Usually you can get to the RAM by removing a small plastic cover underneath your laptop. The RAM looks like a large piece of gum (approx 2" x 1") with a few memory chips on it. If you have two sets, try removing both and just inserting one at a time. You may have a bad piece of RAM. Be careful of static when handling your RAM as this is damaging to electronic circuitry. Most RAM is released by pushing two tiny locking levers away from the RAM ie to the left and right. Re-inserting RAM involves inserting the RAM on an approx 35 degree angle towards the edge connector on the laptop motherboard and then gently pushing the RAM downwards until the 2 locking clips engage. if you have no luck, ring Dell. Hopefully you have some warranty left on the laptop. if not, go to a reputable repairer. Good luck, Steve (Melbourne,Australia)
A fast check to determine whether you have a problem with the power
adapter, power cord or the laptop's battery is to turn off the laptop,
remove the battery, connect the power adapter, turn on the laptop &
see if it works. If the laptop works directly from the power adapter
with the battery removed, then the power adapter is good. In this case
we can suspect that the battery is defective.
1. Power OFF laptop
2. Remove battery
3. Use power pack and turn ON laptop (without battery)
4. The laptop will work.
5. After Windows has settled down, insert battery (with laptop on and Windows running).
6. Allow the power pack to catch up a couple of hours.
7. It will work now...
Do you have a light on the power supply when you plug it in the computer?Remove the battery the power plus the memory .Press and hold the power button for twenty seconds.This will reset the computer and hopfully turn it on when you replace the parts you remove.