Question about FixYa Service

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Fixya has been billing me $9.99 per month for unlimited expert support for three months now and has apparently failed to even set up an account for me. Customer service e-mail support is polite but S-L-O-W. It has taken me three days to even get them to acknowledge that I might have a problem. There is NO way to speak to anyone. Even if you manage to get their phone number, (888-693-4992)all you get is a recording instructing you to use e-mail support. If anyone there cares at all, here is your chance to salvage this customer.

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I cannot cancel my fixya account on line what do i do

Posted on Aug 21, 2010

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Send an email to Lauren, she is very much active staff member to respond emails and I hope she will solve your premium problem.

email address is lauren@fixya.com

Posted on Aug 19, 2010

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Have you e-mailed payments@fixya.com? And asked them about this problem? Usually within 24-48 hours you should receive a response. If you need a different e-mail to contact them at I would be happy to provide it to you. They should not have any problem with resolving this issue.
thank you,
Lee

Posted on Aug 19, 2010

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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You have understood well.
Paying $9.99 you can ask unlimited question to the vast crowd of selected Fixya experts.
Paying $12 you will ask only a single question, but your question will be passed first only to Fixya Top expert.
If the problem is simple, or if you have several questions on different topics, better to purchase the Fixya Unlimited subscription.
If you think that your problem is of more difficult resolution, then better to purchase the $12 single shot question.
Top experts occasionally can also answer the $9.99 questions, but have priority only on $12 ones.
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Thanks for asking us and goodbye.
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