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AT&T cut my phone line by mistake; phone off for a week. People left messages because recording still worked. Now that I have my phone back on, I can't get my messages because the phone will not accept my password and gives me no options - just cuts me off!

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  • bjsimecka Aug 22, 2010

    My local provider isn't going to be able to tell how to get my Uniden phone recorder fixed. I am asking for help from Uniden - how do I put in a new password and can I retrieve my messages?

    Thanks - Betty Simecka

  • bjsimecka Aug 26, 2010

    Didn't work - do you have a Uniden phone? Nothing works - menu, nothing! Just the stupid recorder telling me my password doesn't work.

  • bjsimecka Aug 29, 2010

    So far no one has helped with a solution....what did i pay for????

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Try to press 0 during the outgoing message and then your 4-digit pin.

Posted on Aug 22, 2010

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  • Master
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Since your telephone service was able to still record messages, your voicemail likely resides on the telco computers. They are the ones that are rejecting your password / PIN. It likely has been reset back to the default while the line was being repaired as part of troubleshooting. You will likely have to contact customer service or line repair departments again.

Posted on Aug 19, 2010

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1 Answer

How do I change the message on my answering machine?


Which Uniden phone do you have? for some models, you access the Answering System menu from the base; on others, you need to be holding the handset. The generic steps are below.

On the appropriate part of the unit, make sure that the phone system is in standby (no active calls on any handset). Then press Menu. Use the arrow keys to find the line for Answering System. Press OK. Navigate to a line about Greeting and press OK. You should see (and select a line) for Recording message. You'll be prompted to ensure that you want to record a new message. If you are using the handset, hold the unit about 6" away from your head. After confirming that you wish to record a new message, speak your new message clearly. When you are done, press End. The unit will cut off the recording if your message was too long. Make sure to save the message. Then go back up in the Menu system and look for a line for "Play back Greeting". If the message isn't clear, start over.

I hope this helps. Please add a comment with the model number of the phone for specifics for your manual. Some DECT phone manuals are available here: http://www.uniden.com.au/australia/cs_operating_manuals_phones.asp .

Cindy Wells

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1 Answer

Can the digital recording be cleaned; I get lots of static on a recorded message?


There's nothing in your recorder to clean, but. . Static in the message likely indicates a problem with the phone line itself, or at least the connection from the phone line to the recorder. You can clean that.

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when your greeting answers, punch in your code, usually a 4 digit code, each manufacturer has their own default code that it comes with.. check the manual or website

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1 Answer

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Called the company. There is a misprint in the instructions.

In the section titled "Out-Going Announcement RECORD" on last step it says Press Exit to stop recording. It should have said Press Sel/Save.

I did this and it worked.

Repeat for Line 2 if you are doing both lines.

Next thing is to make sure you go right to the section titled "Configure Out-Going Announcement" and select the right type of message you want callers to hear for each line.

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1 Answer

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maybe you havea time limit that it can record for. or maybe it is onthe line you use and not the mahine.

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3 Answers

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Have you tried setting the clock to manual mode: Page 18 in the manual I think.

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