Question about Maytag Neptune MAH5500B Front Load Washer

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I was washing a lad of clothes I went in to check if they were done and there was an "ND" on the screen and when I opened the door it was full of soapy water .... I tried to turn off the machine and restart it but nothing happen how do I fix this

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You likely need the drain pump cleaned. Unplug and pull the washer out. Remove cover in back. The pump is attached to the washer's floor. Pinch off the hose from tub to pump. There's going to be some water left in the pump and drain hose, so get a large towel ready. Remove screws attaching black piece (motor) to white piece (housing), pull out motor and clean the housing and motor impeller. Reverse steps to assemble it back together. If you don't hear pump running after completing the cleanin, you may need to check the wiring and/or replace main control board located inside the console. If the pump seems to be running but no water is being drained - replace pump. for Maytag MAH5500B the part number is 25001052.

Good luck!
Vlad
First Choice Appliance

Posted on Aug 21, 2010

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richroth_40.jpg

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