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My Neptune MAH5500BWW won't turn on at all? - Washing Machines

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  • Stork72 Jun 13, 2008

    During the middle of a cycle, all the lights went out and it just quit and locked up. After I pulled the yellow plastic door opener, the light came on inside, so it's getting electricity. It's not the motor control because I replaced it and it didn't do a thing.The fuse is OK inside the control panel. It's a front loader MAH7500WH, 7 1/2 years old, Already replaced the control panel in 2002 while on warranty, and the motor control kit 2006. Any ideas what it could be? Or is it time to junk it and buy something else?

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  • 58 Answers

Being a washer its

either the door latch or the control panel

the is the frontload model correct?

Posted on May 02, 2008

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Maytag Neptune Front Load Washers No Spin Problem


A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

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Belt drive for mah5500bww year 2000 style 47909216


You can try obtaining the part either from Maytag or an appliance parts supplier

Oct 20, 2013 | Maytag Neptune MAH5500B Front Load Washer

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My maytag neptune Model #: MAH5500BWW is flashing


The error code you describe is not listed in Maytag's book of codes. The link below will take you to Maytag's website error code page where you might be able to match it up.
http://maytag.custhelp.com/app/answers/detail/a_id/2885/session/L3NpZC8yY3lEMjNEag==/sno/0

Jul 15, 2009 | Maytag Neptune MAH5500B Front Load Washer

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Belt slipping off of pully on maytag neptune mah5500bww


I loosed the moter and the belt is staying on. However, my belt is cutting the tub when the belt is moving off the pully.

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Mah5500bww


there is probably a Conversion kit for this.You HAVE TO REPLACE BOTH  motor/control board .Im here to help you if need my assistance.

Mar 22, 2008 | Maytag Neptune MAH5500B Front Load Washer

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Maytag neptune mah5500bww leaking water


Here is the solution I found that worked for me, there is a small drain hole at the bottom of the boot that is connected to a drain hose. Remove the hose and clean out to make sure that it has not become plagged. replace hose and reattach boot. Mine stoped leaking imediately.

Feb 22, 2008 | Maytag Neptune MAH5500B Front Load Washer

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