Question about Refrigerators

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We have a 2009 Holiday Rambler 42 Ft. RV. The problem is with the self defrosting Freezer. It is a Dometic with an ice depenser/water. The model number is: either NEA 1402 or NDA 1402. (Exterior description): the doors are side-by-side. The freezer door has an ice/water dispenser. Even w/ the bottom of this dipenser the seam between the doors makes a 45 degree cut to the right and then straight down again. Here's the problem: The channel within the freezer compartment that collects and drains the defrosted water fills & overflows w/ ice. I have been told that if the heat strip at the bottom of this channel isn't working the entire unit won't work. The unit DOES work but it DOES SEEM that the defroster strip isn't working which would explain the water freezing before it can drain. I have defrosted the freezer and poured water into the channel and it exits the drain tube behind the outside access panel so I don't think there is anything in the tube. FYI: I had a water leak below the refrig, a steady drip. I took it into an RV place for service. They said they thought it was the defrost line leaking. I said it was a steady, timed drip and seemed to be a PRESSURE leak. I'm a customer and CAN"T be right, so they pulled down HARD on the drain tube to remove any kinks and declared it fixed. When I got it home it was still dripping. I found the REAL leak 5' away in a kitchen faucet supply line and tightened it and stopped it. BUT, ever since that RV placed "fixed" the drain line the freezer has been freezing up. Unfortunately we will not be near that dealer for many, many months. This MAY NOT be connected but I wanted you to know everything about the situation.

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If the drain tube heater is inop. you will get code 13 on the led panel

Posted on Dec 30, 2010

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