Question about HTC Ozone XV6175 Cell Phone

3 Answers

Phone is frozen with htc on the screen - HTC Ozone XV6175 Cell Phone

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  • William Fuller Aug 19, 2010

    That doesn't work for my phone. My phone is showing htc and will not go any further

  • William Fuller Aug 20, 2010

    Is there anyway I can do a soft reset whereas I will not lose any my information.

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3 Answers

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  • Master
  • 10,515 Answers

Hi,

This is a common problem with most of the HTC phones. There is already a recall for few sets.

Try to reset the phone by pressing the reset key. Its just lower side in the phone. A small pin hole there.press that button inside the hole and check if that would resolve the problem.

Unless, you need to take the cell to the nearest HTC service center for reinstalling the cellphone software.

Good Luck!!

Thanks!!

Posted on Aug 20, 2010

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  • HTC Master
  • 6,993 Answers

Hello,

the freezing is as a result of software problem. Resetting the phone should solve the problem.

  1. With the HTC Ozone powered off, press and hold VOLUME DOWN + press SEND key. While holding both keys down press POWER ON button.
  2. Press VOLUME up, then SEND key to confirm factory default settings.
After this is done, the phone will reboot and should be okay.

Take care.

Posted on Aug 19, 2010

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  • Master
  • 1,478 Answers

Hello,

I will suggest you reset your phone, to reset the phone, power off the phone and power on back the phone back, while the phone is loading, remove/pull out the battery from the phone immediately, wait for some minutes, put back the battery and power on, this should reset the phon and the freezing problem on the phone should be solve.

Take care.

Posted on Aug 19, 2010

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Posted on Jan 02, 2017

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