Question about Panasonic (KX-TG1032S) Phone

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I have a Panasonic 4 phone cordless system. Last night I added a number to the phonebook in the phone. (Handset model KX-TGA641T) When I went to check the number. It was the only number in the phone book. I had 34 other numbers in the phonebook before I added the new number. Even though I only see the one number on the phone, the phonebook says I have 35 numbers in the phonebook. Is there a way I can retreive these numbers? Thanks

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  • gtwhite578 Aug 19, 2010

    This phone has a 50 # capacity in the phonebook. I do not see an option for multiple categories (ie work, peronal etc).

  • gtwhite578 Aug 19, 2010

    I found a page in the manual with programing codes, but no codes that relate to the phone book.
    I see unidentified holes in the main base station (the kind you see for a rest button) I though if I could erase the phone book I could start fresh, but I don't want to loose the numbers in the phonebook.

  • gtwhite578 Aug 19, 2010

    I have unpluged the base 3 times "NO Help". I took the batteries out of one of the handsets "No Help"

    I tried to put some of the numbers back in. I can see all the numbers I re-entered. (16) but now the memory of 50 #'s is full because somehow it still has the first 34 somewhere I cant see them.
    I'm tempted to open the base unit (Remove 4 screws) The base also has an answering unit in it, which I have never use because I have auto voice mail on the line. Appreciate you help.

    If I can't retrieve the old numbers in the phone book I still have to be able to delete them becuase I still need to be able to store more than 16 numbers. I really believ thats there's asolution to this other than sending it in for repair....I'd have to buy a new unit because it takes to long to send it and get it back.

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  • Master
  • 905 Answers

I am just guessing here, but doesn't this phone have the ability to store numbers in multiple categories (ie work, personal, etc)? Read through the instruction book to see how to change categories, and see if your numbers appear then.

Posted on Aug 19, 2010

  • Sheldon Dedek Aug 19, 2010

    You may have lost the numbers if you are sure that there isn't an option for categories / view by category present. You can try to remove / replace the battery (reset the phone), but the numbers may be lost forever, or they might come back.

  • Sheldon Dedek Aug 19, 2010

    Are you able to memory dial any of the numbers? Memory / Recall etc then the ##?

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To store a Caller ID record, with the handset in standby mode, press Menu # 2 1 3 (keypad digits). Use the up/down arrows to locate the incoming call information. Then press Edit until the phone number shows up in the correct format to dial the number. Then press Save and use the up/down arrows to select Phonebook. Then press Select. Edit the record if needed. (Save, Select and Edit are softkey options so check your screen for the button positions.)

I'm not sure how to enter a new record for the directory.

Panasonic has the manual for the KX-TGA641T at their support site: http://www2.panasonic.com/consumer-electronics/support/Phones-Fax/Telephones/DECT-6-0-Phones/model.KX-TGA641T . Click on the Operating Instructions tab. The direct link to the manual is http://service.us.panasonic.com/OPERMANPDF/KXTGA641.PDF . Since the handset is compatible with several base units, you may want to search for the manual for the base itself. Start here: http://www2.panasonic.com/consumer-electronics/support and enter the model number. However, I didn't find a specific record for the base for a couple of the bases that I tried.

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