Question about Singer CE-200 Quantum Futura Computerized Sewing Machine
This a common problem and a big pain to have Vista for this machine.Few causes that could cause this :-
1. anti virus - Few antivirus have been reported to cause a big headache specially AVG. If you have any one of these, uninstall and then try to install Vista.
Let me provide you with solutions that we discuss for the same problem many months ago :-
A) I found a solution that seemed to work for my setup (Vista-Futura 200): Go to the Futura support site www.futura-support.com . Choose "Service Updates" from the left-hand Menu. Choose "Quantum® FUTURA™ (CE-200) Owners running Windows XP Service Pack 2 operating system WITH one or more of the Options (AutoPunch, CrossStitch, PhotoStitch, and HyperFont) installed". Look for the bullet-point list in the explanations. It says there: "If you own the AutoPunch Option and you could not successfully install it, download the Service Update by clicking here." Select the highlighted link, download the patch and install it. Worked fine for me, I hope it helps you, too.
B ) Try contacting 1-800-4-SINGER from 8-4 Central Time (they are open Monday through Friday). They have representatives there and to be honest with you, most are not all that willing to be helpful but after trying to install Futura on my computer with Windows Vista for a couple of weeks (along with my husband who is pretty technologically adept) I called them and INSISTED they walk me through the installation process. Don't let them blow you off, keep them on the phone and let them guide you through each step. You probably should have the patch for Vista Service Pack 2 already downloaded to your desktop ahead of time, though.
I have had to install the program a second time after computer problems. (I have Vista and was getting the USB connection error message). Go to the website, print out the directions (the ones from last year about August are the older version). Save the patches 1- Futura Vista Compatibility Patch and 2- Futura Service Pack 2 Auto Punch Option on your desktop. Install the regular program with the machine off, and follow the steps in the EXACT order it says (even down to when you say no to view tutorial and close out of the Windows menus). The Vista Compatiblilty Patch is for after you install the base program. If you did it correctly, it will ask you to turn on the machine before it says "finish". (If not, you may as well uninstall the program and then try again). If it works, keep it on when you restart your computer to finish the Compatiblity Patch. Then, go in exact order for the other steps. The Auto Punch Option patch is for after you insall other options (Hyperfont, etc). Pay attention to when you do each step and have the machine turned off and on at the right times. I did this myself even though the other time my computer failed, I had to call Singer for help!
Note - 64 bit VISTA is NOT COMPATIBLE WITH THIS MACHINE.It has to be 32 bit that you could try.
Posted on Aug 19, 2010
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Posted on Jan 02, 2017
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