Question about Acer Aspire 5500 5570-2609 Laptop

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Doesn't start up, black screen with grey line

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The issue can occur due to various reasons
Visit the below link for more information
http://notebook-solutions.blogspot.com/2009_07_05_archive.html

Posted on Aug 19, 2010

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Posted on Jan 02, 2017

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Clean the head where the ink comes out.
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Get a pencil eraser, and polish them up shiny.

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1 Answer

Black screen with horizontal green lines


Hello yoyoxide.


from my experience can be something related with the video card. I recommend you the followig (Hardware diagnostics):

-Look for one of the discs that came with your computer, it should say (Drivers & utilities).
-Boot from the CD. If you don't know how to do it do the following:
1.Insert the Drivers&Utilities Disk.
2.Restart teh computer.
3. When you get the Dell logo, press F12
4.Select Boot from CD/CDRW-DVD (something like that).
-You will get a prompt to run the diagnosics.
-Just follow the wizard
-I recommend you to run diagnostics for everything.
-You will see if you have any problems with your hardware.

It seems that you have a pretty new laptop, so probably it's under warranty.

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