Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

1 Answer

No motor sound

Lifted it up to vacuum under it...........started making a rub-dub sound then motor quit...........only blue light is on now and it is not recognized thru My Computer..........is all lost?.......thousands of music files..........

Posted by on

  • jcrowther May 07, 2008

    stopped being recognized shortly after my motherboard was replaced. not making startup sounds or humming noises i'm used to hearing regularly, but the light still comes on.

  • Anonymous Jun 20, 2008

    I have a similar problem. Many times it does not turn up when I open My Computer.

    Other times it will show up but when you go into the files there is nothing there.

    If it is taken to be repaired will I lose all the music file saved on it?

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 300 Answers

Can you say , WARRENTY , I knew you could :-)

Posted on Sep 11, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My hard disk is western digital 500GB sata blue caviar 16MB 7200RPM .... it stopped working toady with no reason, it was working fine yesterday night, when i wake up today i found its not working any more...


> stopped working toady (froggy? today?)

It "died" -- either the electronic circuit-board "under" the "spinning" part of the disk-drive has short-circuited, or the motor that spins the recording surfaces has quit.

You've tried it on another computer -- so you've done all that you can.

Any 500GB disk-drive is likely to still be under the W.D. warranty.
Open the enclosure, and get the model-number and serial-number from the label on the disk-drive.
Then, access the W.D. web-site, and click "check warranty status", and enter that information.
If the warranty is valid, W.D. will replace the device, at minimal cost to you.

If the warranty has expired, W.D. has a "Customer Loyalty" program -- purchase a new W.D. device from the W.D. web-site, and you qualify for a good discount on your purchase.

Or, remove the disk-drive from the enclosure, buy a replacement, compatible, disk-drive, and "transplant" it into the enclosure, to create a working external storage device.

Nov 02, 2010 | Western Digital 500GB My Book World...

1 Answer

When I t urn on my laci external harddrive I get a fast pace blinking light and when I put my ear to it, it seems that the motor wants to start running then nothing Just a constant blinking blue light!


It seems that you have a problem with the disk-drive inside the case. If it still is under warranty, exercise the warranty to get it replaced.
If not, then disassemble the case, and remove the disk-drive.
Connect it as a "slave" disk-drive inside a desktop computer,
to see if it can be read. If not, then it is "dead".
You could buy an identical disk-drive, and put it inside the case,
to construct a "new" external disk-drive.

Sep 28, 2010 | LaCie (300770) 250 GB Hard Drive

1 Answer

My seagate barracuda 7200.11 640gb iomega external hdd has malfunctioned (or so a bubble tells me when i connect it to my pc! it has not been moved or droppped or suffered heat damage. The power light...


If the hard drive has failed, which it sounds to be the case and it does happen even to new hard drives, and is still under warranty with Seagate, go to the following page to start a warranty claim for the drive.

You can also check to make sure your hard drive is still under warranty there as well.

Dec 14, 2009 | Iomega Hard Drives

1 Answer

Blinking light in unusual pattern and ticking/clicking sound


TH eclikcing sounds like the heads are uffering from STICKTION give the drive a gentle but sharp jolt with the palm of your hane and see what happens

Aug 09, 2009 | SimpleTech (sti-u2f36/250) 250 GB Hard...

1 Answer

My computer stopped recognizing My Book 320Gb. The blue light is out. When I connect it to a different USB port, the blue light blinks three times and repeats that pattern two more times. Then the light...


Do you hear the motor on the drive?It could be a firmware issue.your best bet is to call western digital if you are still under warranty,there website should have software which will enable you to test the drive or download any available firmware.
good luck

Jun 29, 2009 | Western Digital My Book Essential 500GB...

1 Answer

LED light has gone out


Lights up blue when the Drive is powered on. Flashes red when reading or writing data. It was just stuck between color as it does not flash green,red-blue make green. Contact the company and see if it is under warranty, if not see if they will send you a new light, because
if it is not under warranty,it does not matter if you open it.

All that is inside is a hard drive, chip board. The light plugs onto the chip board same as a fan plugs onto a motherboard. I hope this helps you and it is under warranty,or at least they send you a new light if not.

Mar 24, 2009 | Acomdata 500GB External Firewire HD 500 GB...

1 Answer

LaCie d2 Quadra 500 GB HD dropped, now makes strange chime/alarm


Modern hard drive motors can easily become seized after an impact. The only DIY solution I am aware of is the use of a heat gun over the back of the drive motor. The build up of heat within the motor is sometimes enough to free it.

If the drive was running the problem may be due to a phenomenon known as "sticktion" where the drive head is actually stuck to the disc surface. If this is true then you need a data recovery company.

Nov 19, 2008 | LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard...

1 Answer

My hard drive is not working


check it on some different system if the problem persists then its the problem of your drive, if its under warranty claim it

Oct 28, 2008 | Verbatim VER95327 USB Hard Drive

1 Answer

HD will not start completely...


CLICKING SOUND IS THE HARD DRIVE ACTUATOR ARM THAT IS FAULTY.DEAD HARD DRIVE. CAN YOU SEE THE DRIVE IN DIVICE MANAGER?? IF YOU DONT SEE IT THERE IT IS DEAD AND HAS NO HOPE.

REPLASE THE DRIVE (SORRY)

May 20, 2008 | Acomdata 250GB External Firewire HD 250 GB...

Not finding what you are looking for?
Western Digital 500GB My Book World Edition 500 GB Hard Drive Logo

Related Topics:

70 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Are you a Western Digital Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...