Question about HP Pavilion dv5t- Intel(R) Core(TM)2 Duo P8400 (2.26 GHz), 15.4" diagonal WXGA High-Definition Br... PC Notebook

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Have sent it in for hard drive problems with BIOS and blue screen. HP update BIOS and sent back still same problem so sent back and they replaced hard drive. Now same problem and technician said mother board. HP says liquid damage and will replace keyboard, mouse pad and speakers - no problem with these in 2 years. They are not fixing hard drive/mother board nor mentioning this problem. First case worker was going to replace computer with new one, this case worker only replace the above. Is there any recalls? Problem happened 3 days before extended 2 year warranty expired.

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1. A "blue-screen" can be caused either by faulty hardware (such as a bad stick of RAM) or by a screw-up within the installed copy of Microsoft Windows.

2. Updating the BIOS will not "cure" any hardware problem, but it may "tune-up" the motherboard's interaction with some other component, e.g., a network-card or a video-card.

3. Updating the BIOS will not prevent any "screw-up" within Windows.

4. Replacing the motherboard, while keeping the same RAM, will not cure any "bad RAM" problems.

5. Replacing the keyboard or mouse or speakers will not "cure" the problem.

6. If they inspected the motherboard, and they found liquid damage (spill of some soft-drink or beer or cream/sugar coffee) that is causing short-circuits on the motherboard, then it depends whether you purchased an "all-perils" warranty that covers user-induced damage (dropped computer, liquid spills) or whether you have a "standard" warranty (to replace a disk-drive that dies).

7. If they replaced the hard-drive, then they (or you) probably installed a "fresh" copy of Windows, which tends to rule-out any "software" problems that would cause a blue-screen.

My suggestion: borrow a Windows 7 DVD from a friend, and boot from it. One of the start-up options is to run a "RAM-test", to extensively test the RAM for faults.


Posted on Aug 19, 2010


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How to restore corrupted BIOS of presario cq60 laptop

Whenever you upgrade the BIOS on your notebook, a copy of the previous version is stored in the HP TOOLS partition of your hard disk drive. Many HP notebook computers have an emergency BIOS recovery feature that allows you to recover and install the last known good version of the BIOS from the hard drive, as long as the hard drive remains functional. This emergency recovery feature is separate from the BIOS and is designed to work in the event of a catastrophic BIOS failure.To recover an earlier version of the BIOS on your notebook:
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  3. Press and hold the Windows key and the B key down at the same time while the computer is off.
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I have a Toshiba Satellite L505D GS 6000 that I sent in to be fixed. They changed the HD and updated the BIOS. Now I have issues with the BIOS. Sometimes it works fine other times it shuts down and I get a...

The blue screen notification you are getting shows that there is an hardware problem with the system. Make sure that you re-load the hard disk you have just bought, but before then make sure that the hard disk seated properly in its position, then check for RAM, and Processor.

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I have a HP Touchsmart IQ500 that is a little over a year old. It was working fine and I went out one day to come back and start it up to find it was only a blue screen with a few options.I found someone...

This might be an issue with the Hard drive or the operating system installed on the hard drive.
Try to access BIOS screen tapping on F10 on restart.
If you are able to access Bios try to run the Short smart self test on the Hard drive.
To run the test follow the steps as follows:
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Aug 20, 2010 | HP Computers & Internet

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My laptop gave me no problems except for occasionally going into hibernating and not being able to wake it so i would have to manually shut it down and turn it back on. but last week i dropped it and...

The BIOS update could have caused the unit's fan regulation to fault.

the check disk and actually fixing errors woudl point to the Hard Drive being damaged and needs to be replaced. A full diagnostics is what needs to be done to determine this, i would tell you how but multiple hard disk brands are used on these systems.

The BIOS update may have also changed the performance settings on the unit, this will cause the system to use the CPU maxxed all the time. This will kill the battery quicker. You can check this setting in yoru BIOS.

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Often when turning on my computer it would boot up but then go into the blue screen which indicates that there is problem with hardware or software. (XP) It would then usually reboot without any problem....


just make new format for your hard drives . but before that you need to back up your data on an external hard drive .
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it doesn't seem to be cpu. have you tried to update bios? download usb bootable latest version of your bios and give it a shoot. if it does not help, try use external cd drive to reinstall os. press f9 at startup and choose usb hard drive. oh, one more thing-this may be memory corrupt, but not likely. test it in the bios.

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My screen is blank & no sound

The laptop probably has a sticker on the inside that changes color when wet(eventually this had to be defective)...this is why they probably sent it back without even turning it on. since you never spilled anything on it you will probably have an hard time to have it replaced, but keep fighting for your right to have it replaced.

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