Question about HP Pavilion dv5t- Intel(R) Core(TM)2 Duo P8400 (2.26 GHz), 15.4" diagonal WXGA High-Definition Br... PC Notebook

1 Answer

Have sent it in for hard drive problems with BIOS and blue screen. HP update BIOS and sent back still same problem so sent back and they replaced hard drive. Now same problem and technician said mother board. HP says liquid damage and will replace keyboard, mouse pad and speakers - no problem with these in 2 years. They are not fixing hard drive/mother board nor mentioning this problem. First case worker was going to replace computer with new one, this case worker only replace the above. Is there any recalls? Problem happened 3 days before extended 2 year warranty expired.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 10,406 Answers

1. A "blue-screen" can be caused either by faulty hardware (such as a bad stick of RAM) or by a screw-up within the installed copy of Microsoft Windows.

2. Updating the BIOS will not "cure" any hardware problem, but it may "tune-up" the motherboard's interaction with some other component, e.g., a network-card or a video-card.

3. Updating the BIOS will not prevent any "screw-up" within Windows.

4. Replacing the motherboard, while keeping the same RAM, will not cure any "bad RAM" problems.

5. Replacing the keyboard or mouse or speakers will not "cure" the problem.

6. If they inspected the motherboard, and they found liquid damage (spill of some soft-drink or beer or cream/sugar coffee) that is causing short-circuits on the motherboard, then it depends whether you purchased an "all-perils" warranty that covers user-induced damage (dropped computer, liquid spills) or whether you have a "standard" warranty (to replace a disk-drive that dies).

7. If they replaced the hard-drive, then they (or you) probably installed a "fresh" copy of Windows, which tends to rule-out any "software" problems that would cause a blue-screen.

My suggestion: borrow a Windows 7 DVD from a friend, and boot from it. One of the start-up options is to run a "RAM-test", to extensively test the RAM for faults.



4.

Posted on Aug 19, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to restore corrupted BIOS of presario cq60 laptop


Whenever you upgrade the BIOS on your notebook, a copy of the previous version is stored in the HP TOOLS partition of your hard disk drive. Many HP notebook computers have an emergency BIOS recovery feature that allows you to recover and install the last known good version of the BIOS from the hard drive, as long as the hard drive remains functional. This emergency recovery feature is separate from the BIOS and is designed to work in the event of a catastrophic BIOS failure.To recover an earlier version of the BIOS on your notebook:
  1. Turn off the computer.
  2. Plug the notebook into power using the power adapter.
  3. Press and hold the Windows key and the B key down at the same time while the computer is off.
  4. Still pressing those keys, press and hold down the Power button on the notebook for 3 seconds and then release the Power button and the keys. The screen remains blank for about 40 seconds before anything appears on the display. You might also hear beeping sounds. Eventually, an HP BIOS Update screen displays.note.pngNOTE:If the computer fails to display an HP BIOS Update screen, press and hold the Power button for 5 seconds to turn off the computer. Wait 5 seconds and try again. If, after repeated attempts, you cannot open the HP BIOS Update screen, your computer does not support this function or it has a hardware problem that is preventing the tool from opening.Figure 1: HP BIOS Update screenc03376208.jpg
  5. When the BIOS has been recovered, a Continue Startup button displays and timer counts down. You can click Continue Startup to restart the computer or you can allow the timer to reach zero and the computer will restart automatically.Figure 2: HP BIOS Update screenc03376209.jpg
  6. After restoring the BIOS, if the computer repeatedly displays a message that the BIOS has been reset, then perform the steps in HP BIOS Application Selected is Corrupt or Missing .
  7. After restarting, Windows may display a message stating that the computer was improperly shut down or that a boot problem was detected. Read and respond to the screens to continue.

Sep 22, 2012 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

I have a Toshiba Satellite L505D GS 6000 that I sent in to be fixed. They changed the HD and updated the BIOS. Now I have issues with the BIOS. Sometimes it works fine other times it shuts down and I get a...


The blue screen notification you are getting shows that there is an hardware problem with the system. Make sure that you re-load the hard disk you have just bought, but before then make sure that the hard disk seated properly in its position, then check for RAM, and Processor.
Cheers

Engr. Adewumi I.O
greatengineerid@hotmail.com or call +234-8023821869

Sep 05, 2011 | Computers & Internet

1 Answer

I have a HP Touchsmart IQ500 that is a little over a year old. It was working fine and I went out one day to come back and start it up to find it was only a blue screen with a few options.I found someone...


Hi,
This might be an issue with the Hard drive or the operating system installed on the hard drive.
Try to access BIOS screen tapping on F10 on restart.
If you are able to access Bios try to run the Short smart self test on the Hard drive.
To run the test follow the steps as follows:
on the main window you will see 1 st drive 2nd drive 3rd drive 4th drive.
besides these drive letters you will find your Hard drive listed.
Highlight that and press enter.
on the next screen highlight Smart support and press enter.
on the next screen select Short smart self test and run the test.
If it gives an error code that means the hard drive has gone bad.
2)If not then come back on the main page by clicking on ESC button till you come back to the main page.then Press F5 select yes to load set up defaults and press enter.Press F10 once to save configuration changes and press enter.
It will boot to windows.
3)Still if you face the same issue then you need to perform the recovery using the recovery cds.
4)If you don't have the recovery cds then you can contact HP support and order the cds and perform the recovery.
This should resolve your issue.
Thanks.

Aug 20, 2010 | HP Computers & Internet

1 Answer

My laptop gave me no problems except for occasionally going into hibernating and not being able to wake it so i would have to manually shut it down and turn it back on. but last week i dropped it and...


The BIOS update could have caused the unit's fan regulation to fault.

the check disk and actually fixing errors woudl point to the Hard Drive being damaged and needs to be replaced. A full diagnostics is what needs to be done to determine this, i would tell you how but multiple hard disk brands are used on these systems.

The BIOS update may have also changed the performance settings on the unit, this will cause the system to use the CPU maxxed all the time. This will kill the battery quicker. You can check this setting in yoru BIOS.

Jun 03, 2010 | Acer Aspire 4720 Notebook

4 Answers

Often when turning on my computer it would boot up but then go into the blue screen which indicates that there is problem with hardware or software. (XP) It would then usually reboot without any problem....


Hello:

just make new format for your hard drives . but before that you need to back up your data on an external hard drive .
after formatting just install fresh copy of your OS.

good luck

Feb 12, 2010 | Fujitsu S6210 Notebook

1 Answer

RE-INSTALLATION PROBLEM


it doesn't seem to be cpu. have you tried to update bios? download usb bootable latest version of your bios and give it a shoot. if it does not help, try use external cd drive to reinstall os. press f9 at startup and choose usb hard drive. oh, one more thing-this may be memory corrupt, but not likely. test it in the bios.

Sep 09, 2009 | HP Compaq 6735s Notebook

1 Answer

My screen is blank & no sound


The laptop probably has a sticker on the inside that changes color when wet(eventually this had to be defective)...this is why they probably sent it back without even turning it on. since you never spilled anything on it you will probably have an hard time to have it replaced, but keep fighting for your right to have it replaced.

Feb 02, 2009 | HP Pavilion dv9000z Notebook

Not finding what you are looking for?
HP Pavilion dv5t- Intel(R) Core(TM)2 Duo P8400 (2.26 GHz), 15.4" diagonal WXGA High-Definition  Br... PC Notebook Logo

46 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18407 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...