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My brother fax machine is indicating that two color cartridges are almost empty, however i never print anything and color, and basically everything is black. so how can they be almost empty?

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Three reasons -

If your print driver is set to color. It will use all the colors to make black.

Because the machine is ink jet it needs to clean the print head to stop it from drying out. It will use color ink to flush the print head every two days.

When ever in receives a fax it will use some color when printing a fax, particularly Cyan.

If you only wish to print or receive faxes in black there is now a version of Brother fax that only uses black ink and has no color inks. However it may not be available in your region. If you try and cheat the system you will only kill your print head.

Posted on May 11, 2008

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1 Answer

Empty color cartridge error


The printer needs all cartridges with sufficient ink levels for you to be able to print. The printer will prime every once in a while thus the need for all cartridges to have ink - this will prevent damaging the printhead.

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How do i change my ink cartridge on my mfc-295cn


Hello and welcome to FixYa;

  1. Open the ink cartridge cover. If one or more ink cartridges is empty (for example Black), the LCD shows "Cannot Print (Replace BK Ink)" or "B&W Print Only."

  2. Press down on the release lever to unlock it and take out the ink cartridge for the color shown on the LCD.

    replaceink_02.gif
  3. Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge.

  4. Turn the green knob on the protective yellow cap clockwise to release the vacuum seal, then remove the cap (1). You must hold the ink cartridge as indicated in the picture below.

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  5. Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label.

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  6. Gently push in the ink cartridge until it clicks, and then close the ink cartridge cover.

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  7. The machine will automatically reset the ink level.
I am sending you the link that shows you illustrated pictures to help you through this.

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000200/000030/faq000230_012.html?reg=us&c=us&lang=en&prod=mfc295cn_all&Cat=7



You should be good to go!

Let me know how this worked out for you. If my solution helped you, please rate this solution!
It doesn't cost anything and only takes a second, but it is greatly appreciated.
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I cannot print black when the color cartridges are empty. MOdel mfc665cw


Don't you see the logic? Brother wants you to spend money by buying color cartridges. And also, most printers are also using colors to make the prints darker.

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I changed the ink cartridge the black one but it still says cartridge empty I unplugged it and it still sais the same thing


My MFC-420CN acts up occationally. Remove the new cartridge, hold it as you would to install it, Rotate it to the right about 45°. Snap it with the back of a finger (dislodges any air bubbles in ink feed). Reinstall cartridge (ensure it is fully seated. This works for both Brother cartridges and the eforcity cartridges I've been using for the past couple of years. HTH
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1 Answer

How do I override a message empty color cartridge,


You cannot override the message, yellow may have ink in it, but it's probably dried up inside.

Oct 16, 2009 | Brother Office Equipment & Supplies

1 Answer

I don't use the color printing yet the color cartridges are empty


It's all a scam. I have the same problem and I called Brother and they told me that the machine uses color ink to clean itself. It costs more to replace these color cartridges then to buy a new one, which is what I'm going to do. Buy a black and white from a different company. It's all a scam to get you to spend money on their color ink that you don't use.

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1 Answer

I Need to Print


Sadly in a word, 'No'.

Here is the exact answer from Brother:

Your Brother machine is designed to stop ALL printing operations
(printing from the pc, printing received faxes and printing copies or reports) when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suction air from the dry cartridge and damage the printhead. Even if you print in black only or change the print settings to MONO or GRAYSCALE to avoid printing in color, the programmed cleaning cycles would still suction the dry cartridge, because they are programmed to clean ALL the ink nozzles.

The only way to continue printing is to replace the empty ink cartridge or cartridges.

While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machines HANDSHAKE will request the fax be sent as black and white fax.

All faxes received into memory will automatically print once the ink cartridge is replaced.

NOTE: Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges.

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Color cartridge


The Brother machine will not print if the message "Toner Empty X" ( X =C for Cyan, M for Magenta, Y for Yellow and K for Black) is displayed on the LCD. The empty toner(s) must be replaced in order to continue printing. Incoming faxes will be stored in the memory until the toner(s) is replaced.

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