Question about Sling Media Slingbox AV Remote Control

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I cannot control my slingbox from my remote computer. I have purchased a new IR cable, but still it does not control the cable box my slingbox is connected directly to. Do I need to program the IR to control the Comcast cable box? If so, how do I do that?

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  • dr_ron_schul Aug 19, 2010

    Willard, how do I know what is the correct IR code?

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Ok lets test to see if your remote is working. If you have a digital camera or the camera on your phone will do. Look at the front of your remote through the camera while pressing a button. You should see a flash of light. If you don't your remote is bad.

If it does work the simple way to progam the IR is uninstal then reinstall your slingbox software. Make sure you have chosen an approprate IR code when you use the set up wizard to configure the sling player software.

Just in case you don't know how to uninstall a progam click on control panel. Then go to Programs and click under it on uninstall programs. A list of all your programs shoul be there click on the slingbox program. When it is highlighted go to the top of your list and press uninstal.

When you reinstall your program make sure to put the correct IR code in when the set up wizard promp.. you

Posted on Aug 19, 2010

  • 4 more comments 
  • Willard Broughton Aug 19, 2010

    This code should be in your setup instructions in your software. Do you still have the setup instructions

  • Willard Broughton Aug 19, 2010

    Did you find it?

  • dr_ron_schul Aug 19, 2010

    not sure, the setup booklet is very small. I am now at my office away from my home, so need to look after lunch when I get home.

    later. thanks

  • Willard Broughton Aug 19, 2010

    Ok thats cool. Im going to be away from my office untill 3pm so just leave a comment then. I mite have to call the company and get some information so when you comment me back give me the model number on your slingbox

  • dr_ron_schul Aug 19, 2010

    Okay, the lights flash on the IR when I try to change channels, but nothing happens. I found the booklet, but there is not hint of what code to use for the IR. I am using a Netgear router to which I hook the slingbox directly.

    I remember that I installed the program from the internet as I have no CD or other directions. So if I uninstall, then I just go back on line and download and install. right?

    I do receive a great picture and sound on my laptop, but cannot change channels or control sound level.

    So how should I proceed?

  • Willard Broughton Aug 19, 2010

    Yes all you have to do is go back and do the same thing that you did when you installed it

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