Question about NorStar Meridian M7310 Phone

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Our voicemail line is lit up and no one can leave a message and we can't check them

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Try rebooting the voicemail unit. It may be dead, but try the reboot first.

Posted on Aug 19, 2010

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Posted on Jan 02, 2017

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Our school has a Siemens 500 OptiPoint 500 advance phone that has a greeting one. Can't find out in any of the manuals as to how I can go about changing it. Can anyone out there help me?


We always programme the voicemail to 555. If you have something different change what is below, which is our 'one sheet' user guide from www.dschiltern.co.uk

All Types of Phones


1. Your mailbox number will be the same as your extension number.

2. Default password is 1 2 3 4

3. Voicemail group number is 555 (unless programmed differently)


Before callers can leave voicemail messages you must activate your mailbox and record your greeting message. We would suggest something along the lines of


"You are through to the voicemail of . . . . I am sorry I am unable to take your call at the moment but please leave a message after the tone and I shall get back to you "


To Record Your Greeting Message


1. Dial the voicemail group number (usually 555)

2. Enter your password (default is 1234)

3. Keep pressing 3 to scroll to greeting messages

4. Press 8 to toggle between your two greeting messages

5. Press 0 to change the message and follow the instructions.


To leave voicemail just press 'Release' or hang up.


Responding to Voicemail


On a display phone you will see "You have messages" on the top line and "Display messages?" on the bottom line. Press tick twice to go to voicemail and then enter your password.


On Siemens 'Entry' phone or display phones with a 'voicemail' button, just press this button and enter password when asked.


On ordinary analogue phones you will get broken dial tone. Dial the voicemail group number (usually 555) and enter password.


In all cases you will then be able to listen to your messages.


To delete a message press 0. It will ask you to confirm by pressing 0 again.

Sep 17, 2014 | Siemens optiPoint 500 Advance - Corded...

1 Answer

A line on my phone, which i know is not being used is blinking as though it is on hold and I can't take it off please help.


Hello, Rachel.

There may be a corrupted message on that line.

Dial "Feature 99 Feature" from that line. If that does not work, leave a message on that line. Then, from another phone, check the voicemail on that line. Delete the message.

Hope this helps.

Sep 01, 2011 | NEC Lands Phones

1 Answer

It will not let someone leave a message on our answering machine??


In reading this issue I am not sure if you are referring to your voicemail that is provided by your cellular provider, or if cell phone callers are unable to leave a message on your land line answering machine, so I will answer both of those just incase. If you are referring to your cellular service and callers are not able to leave you a voice message, then there could be a couple of issues at hand here. The first of which is that your voice mail box may be full and cannot accept any more messages, If this is the case then you will need to delete some of the older messages by pressing and holding # 1 on your wireless handset and selecting the messages that you want to delete from the voicemail system. If that is not the issue then you will need to place a test call to your cellular device and let it rollover to voicemail and see what it is that the callers are being told. Sometimes there will be an error message. If this is the case then you will want to write that message information down and contact your service provider so that they can resolve the issue. If you call your cellular device and let it rollover to voicemail and the system tells you to enter the subscribers telephone or mailbox number, then what you have is called a "round tree message" and this means that there is an issue with the server that handles the voicemail for that celluar provider and their technical support team will handle the issue by reseting your voicemail. If they do this you may lose all of your messages, that is the downside. The upside is that callers will then be able to leave you messages.

If this is referring to your land line answering machine, I would recommend unpluging it, letting it sit for a minute and plugging it back in. You may also want to make sure that you do not have caller ID call block initated on your home phone, which will tell callers that there call has been delivered successfully but the party they are calling does not accept calls from parties who have their number blocked.

I hope that this information was helpful

Jan 14, 2011 | Cell Phones

1 Answer

How do I retrieve my voicemail from a land line


Access your voicemail from your mobile cell phone and record a personalised voicemail greeting.
Now call your number from a landline, and when you hear your voicemail greeting prompt you to leave a message, press the required key sequence to access your voicemail from the landline.
The required sequence is dependent on which network/service provider you are using.
If you let me know which network, i can give you more detailed information.

Jan 06, 2010 | Motorola Cell Phones

1 Answer

The voicemail light is fully lit(NOT FLASHING)it's not going away


First off we need to know what color it is.

Green-Dial "0" from the problem phone and that should clear it.

Red-Dial "Feature 99 Feature". If that does not work.
Leave a message in that users mailbox. From that users phone check and delete that message.

If neither of these operations work then you may have a bad port which means you may need a new station card. The part is an ESI(8)-U10-ETU, ESIB(8)-U10-ETU or an ESIE(8)-U10-ETU. The U10 might be different.

Let me know how these options work.

Nov 17, 2009 | NEC Electra Elite DTU 16D-2 Corded Phone

1 Answer

When call goes to voicemail, it says call being transfered


I understand that you would like to bypass Auto Attendant for your lines.
On extension 10 or 11
Feature 00
Left Intercom, Left Intercome
#208
Line 01
Enter your extension number
#208
Line 02
Do the same for all of the lines.
Go to your extension to program a voicemail cover button. Without it being on voicemail wont pick up
Press Feature 00
Select a button and call it Call Cover press it
Enter Feature 15
Feature 00
Press that button so the green light lights up.
Test.

Jun 18, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Voice message, reprogramming extensions


How did you program the voicemail so a caller can not leave a voicemail to a particular extension? Line ownership? SO a call goes directly to a milbox?

How can you reprogram the voice message????? Which one, for a particular user or the main Auto attendant greeting????

You have to know the admin login to change a mailbox password.

For that, you need to know which voicemail system this is.
When you log in to check your mail, the lady says, "welcome to Partner......"

Please fill in the blanks.

Nov 18, 2008 | Avaya Lucent Partner 616 Phone

1 Answer

Voicemail


It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

Apr 29, 2008 | NorStar M7310 Corded Phone

1 Answer

Answering machine


Do you have a verizon voicemail or a in house voicemail?
Tony

Feb 07, 2008 | Toshiba DKT-2020-SD telephone

1 Answer

Motorola Razr Cell phone


This is a common problem, most often fixed by calling your voicemail from another phone and checking the messages. Call your mobile, press * when the voicemail answers, and then enter your pin code. If you don't have any voicemails, leave one first, then call back from the outside line and clear them out.

Dec 19, 2007 | Motorola Mobility RAZR V3

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