Question about Canon imageRUNNER C3170U Color Copier

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Error code E00002-0081 in Canon IR3170C - Canon imageRUNNER C3170U Color Copier

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Hi,
you have fixing trouble, to be specific E002 Insufficient temperature rise of the fixing unit.
The non-contact thermistor fails to
reach standby temperature (normally
190 deg C) within 180 sec after reaching
180 deg C.

Try to clear the error by entering service mode:
press *
Press the 2 and 8 keys of the keypad at the same time.
press *

navigate trough service mode : COPIER>FUNCTION>CLEAR >ERR


If these doesnt helps, replace entire fixing assy, its most reliable way to get rid of complications.

Hope that helps!

Posted on Aug 19, 2010

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Mrnin i have got canon canon ir 3170 ci
with error e 000020-0081 alwaz i switch on what can i do to fix?

Posted on Jun 11, 2013

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Posted on Jan 02, 2017

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getfile.asp?rid=1258 May 8, 2006 getfile.asp?rid=3215 Product : imageRUNNER C3100 / C3170 Title : E021-000x Error Code Error :
E021-000x Error Code: Developing rotary does not rotate and abnormal noise comes from motor.

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0002: The intervals of flag detection during rotation is too short or long.
0003: The sensor does not detect the flag when the developing rotary stops at development point

As a result of inspection, it was found that the DC Controller PCB was unable to control the motor because it was faulty.

Workaround :
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Rotate the developing rotary in a counterclockwise direction by hand to see whether it rotates smoothly. If any abnormality is found, eliminate the root cause. No problem is found, go to the Step 2.
2. Make sure that the connectors are securely fitted between J313 on the DC Controller PCB and the Rotary Motor (M8) or there is no pinched wire. No problem is found, go to the Step 3.
3. Replace the DC Controller PCB with a new one. If the symptom still recurs, go to the Step 4.
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