Question about Logitech 967461-0120 Keyboard/Mouse

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967461-0120 wireless keyboard and mouse what is the range for these

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On your desktop or within a room not more than 10 feet or so.

Posted on Aug 19, 2010

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My hp optical wireless mouse is not communicating (compatible) with my hp620 laptop. The mouse is new. Regards, Wamnbugu Ngatiah Kenya


Hi, According to your problem first check the receiver battery and replace with a new battery. Keep the mouse within the range of the receiver. Connect the receiver with system, keep mouse within range and reboot the receiver and system both. If it doesn't solve your problem then go to the dealer or nearest service center for a replace.

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This might help and might not. Check in system to see what devices you have on the same usb hub. The more things on the same hub the less power that goes to the transceiver for the mouse and the keyboard. Ideally if you can just connect the one thing to the one usb hub and try to leave it alone from there.
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What is the wireless range? Both the keyboard and


10 meters.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

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Where/how do I install the Logitech receiver to get the Logitech wirelless mouse and the wireless keyboard to operate. Where does the green circular mouse plug to on a Dell Vostro CPU?


most PS/2 type mouse and keyboard sockets are color-coded on the CPU's back panel.

violets are for keyboards. greens are for mice.
if it's usb type, plug it to any available USB port. it will be plug and play.

for wireless keyboard and mouse, you need to place the receiver away from any metallic objects so as to lengthen it's range and sensitivity.

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My wireless works sporadically. I have changed


Okay. Haha i just had same problem at work. Try moving the receiver right in front of keyboard and mouse. I found that the range for the mouse is a little greater than the keyboard. Remember the range on this thing REaLLY sucks, mine wont even go 2 ft. Give it a try and let me know.

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Wireless mouse lost its range


Make sure that the reciever is pluged in properly and then reconnect the mouse to the reciever, also make sure that there are no marks, or hairs on the bottom of the mouse, this could restrict the connectivity.

Nov 18, 2008 | Logitech Computers & Internet

1 Answer

Mouse


Ya I have gone with a few different microsoft wireless devices and I do not like them. There range is horrible along with the reliability. I use logitech keyboard/mouse combo and it works great.
Good luck,
Lee

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1 Answer

Wireless mouse


Try a different mouse pad or use on a white sheet of paper.
Make sure there is no source of electromagnetic interference, like speakers, magnets, etc, close by.
Stay within a 4 foot range of the reciever.
Try a different USB port for the reciever, and try to elevate the reciever (if corded type), by placing it on a book.
Do not use the mouse on metal/glass surfaces as this can affect tracking ability.
Try a replacement of batteries with a fresh set.

Hope that helps!

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