Question about eBay Auctions

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My seller send me a cancel request, but i cant to see my acount, becaause i am not registered?

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In your case, you need to get in touch with an eBay representative in order for them to check the status of your account.

In order for you to get in touch with a Live Help representative, please follow these steps:

1. Go to http://www.ebay.com
2. Click the "Contact Us" tab at the upper right side of most eBay pages.
3. Type in your concern and you'll see a "Chat with Us" or "Email Us" option on the right side.


Hope this helps!

Posted on Aug 24, 2010

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Related Questions:

Tip

How to cancel an PayPal e-cheque from e-Bay


If you do not have sufficient funds in your PayPal account for e-Bay items that you have paid for using the e-Bay interface PayPal will raise a direct debit aka an e-cheque that works in a similar way to a normal cheque, in that it will take 5-7 working days to clear, however there are several differences here is a list of a PayPal e-cheque status as seen in e-Bay.
  • Cleared: The funds transfer to the recipient has completed
  • Uncleared: The transaction is still processing from the bank
  • Failed: We were unable to obtain the funds from your bank and the payment to the recipient has not completed
  • Canceled: You have cancelled the eCheque. If you cancel an eCheque the funds will still be withdrawn from your bank account but will be credited to your PayPal account balance

NOTE: Only the seller can cancel the e-cheque using their PayPal account when logged in goto:

Go to Account Overview > History > Find the relevant payment > Details > Cancel Payment under 'Cancel this eCheque payment' > Review the information and include a message to buyer > Cancel Payment.

You will not have the option on yours, if you want to cancel it yourself you will need to do so via your online banking, or if this is not possible telephone banking can be used.

If you receive PayPal funds during the this time and want to send the seller's money sooner for your items, here is a tested method that will work;

Pay directly using PayPal to the e-mail acount of the seller, note you must click payment for goods not e-Bay in your PayPal account, its a good idea to send a message inlcuding the long e-Bay item number and also ask the seller to cancel the e-cheque using their PayPal account, they will see that you have sent the correct funds instanlty

Summary:
To avoid lengthly transactions I suggest that you make sure that you have a buffer or about £30 in your PayPal account that is attached to your e-Bay shop, it only takes 2/3 working days to send from your verified bank account, if you also add a direct debit card you can avoid using e-cheques as they will never been generated by PayPal, if you ever phone PayPal you will need to quote your 6 digit ref number you will find this @ https://www.paypal.com/uk/cgi-bin/helpscr?cmd=_contact-phone

OR if you just want a quick chat contact Louise on virtual chat @ https://www.paypal-virtualchat.eu/uk/




on Jul 15, 2011 | Computers & Internet

Tip

How to file a cancel transaction on eBay - for sellers



Here's how to cancel a transaction:

1. Go to My eBay.
2. Click the Sold view.
3. Next to your listing, select "Resolve a problem" from the pull-down menu.
4. The Resolution Center "Resolve a problem" form appears.
5. Select "I sold an item and want to cancel the transaction" and click "Continue." (For security, you may be asked to sign in again.)
6. Enter your item number and click "Continue."
7. Under "Give the buyer a reason for wanting to cancel this transaction," indicate your reason for canceling and click "Continue."
You can now view or end your case at any time in our Resolution Center.
We'll send the buyer an email, letting them know that you've sent a request to cancel the transaction.

on Jan 21, 2010 | Computers & Internet

1 Answer

Cancel payment request


You can not cancel payment request from Paypal.

Feb 28, 2014 | PayPal Accounts

Tip

How to request for the phone number of the seller on eBay


you need to have a transaction with the seller so that you can request for the phone number.


Here's how you can request for the contact information of the seller:

1. Click the "Advanced Search" link at the top of most eBay pages.
2. Click the "Find Contact Information" link under "Members."
3. Enter the member's user ID (the user id of the seller) and item number.
4. Click the "Search" button.
We'll send an email with the seller's contact information to your registered email address. At the same time, we'll also send the seller your contact information.

on Jan 21, 2010 | Computers & Internet

1 Answer

I try to purchase one mossbreg 800a manual and have been billed for four order #360391801894 Michael Bukowski email mbukowski7@aol.com Member ID michael11270


Hi there! you don't have to worry about this. just send a quick message to the seller and tell them to file a cancel transaction case for you. they will send you a cancellation of transaction request. you will receive an email then you just to AGREE on the cancel transaction request. then that's it :)

Oct 03, 2011 | eBay Auctions

1 Answer

I wish to withdraw an item from sale. How do I do this?


Hi there!
With regard to canceling a sale, you will need to contact the seller and ask the seller a favor to cancel the transaction for you. the seller will have the ability to do that using the resolution center page. But it will still be the seller's discretion if he/she will file the cancel transaction or file the unpaid item case. Since it would be a binding contract, you can contact the seller by phone to work things out. Usually sellers listen to their buyers and send them the cancel transaction request. If you receive it, please be careful not to decline it since you will not be able to request for another one.


Hope this helps! If you need further assistance, please feel free to post another question here.


Sincerely,
Serverbot
Fixya Specialist eBay Guru

Feb 17, 2011 | eBay Auctions

2 Answers

Should i accept the seller's request to cancel a transaction befor i get a refund?


No - wait until the refund is issued before canceling... as once canceled - you have no recourse with eBay's mediation and the ability to leave feedback is relinquished.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 22, 2010 | eBay Auctions

1 Answer

Ultrastar registration not working


dear user check your junk mail it will probably be there if it is not then write them again

Dec 27, 2008 | Computers & Internet

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