Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Scanner Failure
I had the same problem along with the problem of "remove and check color cartridge." Nothing worked until I completely disconnected the power to the K80, both from the wall and from the K80, and left it disconnected overnight. In the morning all worked great. The problem was gone.
Posted on May 23, 2008
Option one: Scan using Windows Fax and Scan
Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two:
Scan using Paint .
Click New scan .
Click File , and then click Scan .
Option two: Scan using Paint
Click the Windows icon ( ), click Programs , and then click Accessories .
Click Paint .
Click File , and then click From Scanner or Camera .
Click Scan .
The drivers in the Windows Vista operating system do not support button press functionality on the product.
THANKYOU BILL GATES AND HP!!!!!!!!!!!!!!!!!!!!
Using paint worked for me. I got this from HP.
Posted on Oct 16, 2008
that error message is nothing to do with the software part, it actaully hardware issue try the following,
1) unplug the machine and connect it to wall outlet directly,
2) unplug the power cord from the printer and press and hold ON for 1 min and release the ON button and plug it back..
3) Disconnect the power cord from the product.Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons and if printer turns off, turn it back ON and wait until it cmopletes its instialization and if still persists, it a hardware failure...............
Posted on Jan 22, 2009
SOURCE: scanning with an Officejet J3680
Click Start , and then click Run .
In the Open text box, type msconfig , and then click OK .
In the System Configuration Utility window, click the Startup tab.
Search the list for HP Digital Imaging Monitor . tick the box.
If HP Digital Imaging Monitor is not on the list,
the driver was not correctly installed and You need to reinstall the software.
Open HP Solution Center with one of the following methods.
On the Windows desktop, double-click the HP Solution Center icon
On the taskbar, click Start , click All Programs , click HP , and then click HP Solution Center .
If more than one HP device is installed, click the tab for the All-in-One product.
Click Settings .
Click Scan Settings and Preferences .
Click Scan to... Setup .
Click the Destination List tab.
NOTE: Depending on the computer performance, it can take several minutes for the
Front Panel Destination List to populate after you turn on the printer or computer.
If the Front Panel Destination List contains valid scan destinations,
you need to reinstall the software.
If the Front Panel Destination List is empty, continue with this procedure.
Click each program to include on the Scan To list.
Click the Add arrow.
Click OK .
Scan a document using the Scan To button on the front panel.
If the scan fails, try to scan using the HP Solution Center Scan button.
If the scan still fails, re-install the software.
Hope this helps
Posted on Apr 18, 2009
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