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FERGUSON F20250DTR I have had this appliance since Christmas and have not had any problems with it up until now. Then suddenly, last night I have lost sound output and am also unable to access my hard-drive. When I press to view my library and/or timers, a message pops up 'hard-drive initialisation failed'. I have tried other freeview boxes on the same TV and they work fine, I have also tried connecting this box to another TV, but the same problems occur. Can you please help?

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\'hard-drive initialisation failed\' = the hard disk has died. Since also the sound is gone that means you had a catastrophic failure in the box. It is still fixable, but it will be very expensive to do it. Time to return it or have it serviced under warranty. If both options are out then just junk it .

Posted on Aug 19, 2010

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Posted on Jan 02, 2017

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