Question about Xerox WorkCentre M20i All-In-One Laser Printer

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XEROX workcenter M20i prints codes at bottom of page

I have a m20i that prints awhat looks like a code string at the bottom of each page it prints even when making copies. I haveremoved extra memory and a ps board but it still does it

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Someone has gone into diagnostics and enabled Status Print Engine
Fix
1. press menu/exit key
2. enter # 1931 in that order
3. engine test(diagnostic) should be displayed
4. use arrow keys to scroll to, then select engine test(status print)
5. press enter
6. press the "2" key on numeric keypad to disable (status print)
7. machine will revert to Ready to Copy
8. power off and then back on the M20
9. Your done.


Posted on Mar 09, 2009

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Go to Xerox.com and under drivers and downloads for the M20i , download firmware version 3.02.
And follow the instructions to put the new software onto your printer.

Posted on May 02, 2008

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1 Answer

How to print a configuration page on a m20i


We encourage you to use our knowledgebase, MRC Smart Technology Solutions is here to help! We offer a program to cover up to 3 printers of any manufacturer for an entire year!
We can solve your problem!
Email patrick@mrc360.com for more info.
Solution : Print a Connection Page (Network Connectivity Report / Configuration Page) NOTE: Print the Connection Page to locate the TCP/IP Address for the WorkCentre.
  1. Press the [Machine Status] button on the Control Panel. 'Machine Setup' will be displayed on the Display Screen.

    m20-cntl-pnl-status.jpg
  2. Press the [Up or [Down] arrow button until 'Reports' is selected, and then press the [Enter] button.
  3. Press the [Left] or [Right] arrow button until 'Connect Page' is displayed, and then press the [Enter] button to print the report.
  4. Press the [Stop] button to return to the Standby mode.

    m20-ctrl-pnl-3.jpg
http://www.support.xerox.com/support/workcentre-m20-m20i/support/enus.html

Oct 13, 2014 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

I need to read the meter on my Xerox M20i


Go to "Reports" and then "Billing/counters". A print page with the counter.

Jul 05, 2011 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Xerox M20i workcenter will not turn on


Try plugging the printer in to a different outlet and it if it is still not turning on at all you need to replace the power supply. Part# 140N62859 for 110V version or part# 140N62860 in the UK or other places that use 220V. iteminc.com has these in stock and can ship same day. Good luck, hope this helps

Jul 01, 2011 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Help! I'm trying to print a configuration page on a WorkCentre M20i


Hi, you can print a configuration page on the M20i by following the steps below:
- Press the Machine Status button - Select Reports, then press Enter - Select Connect Page, then press Enter
The configuration page will print out. For configuration page instructions for other copiers or printers, visit the How to print config pages website.

Jun 02, 2011 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Where to find meter readings on workmate m20i


You have to press the machine status button.
Scroll to" reports"then to "billing meter."
Then press enter and it will print out the total pages printed/copied.
There is no meter per se on the M20. You have to print out the reading on the report.

Jan 11, 2010 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

Xerox m20i scanning problems


its probably set to a low DPI.......change your dpi to like 600 when scanning

Nov 02, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Changing print properties shuts down all open programs instantly!


I would first of all Go to the Xerox.com site and go to Drivers and downloads for the M20i and install the newest firmware. I believe the current version is 3.4.
I believe your problem would be resolved in loading the newest machine firmware.

May 05, 2009 | Xerox M20I Printer

1 Answer

I have a Xerox Workcenter M20i.


You need to replace the fuser. There is a heating coil in the fuser roller that opens. Replace the fuser and it will resolve the problem.

Jan 25, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Workcenter M20i Printing Problem


If the issue is only when you are copying, the scanner needs to be cleaned.
If the defect is on both copies and prints, and fax if you use it for that, then your problem is either the drum or toner cartridge or the laser is dirty.
I am not sure when you say you changed the print cartridge if you mean you just changed the toner cartridge or the drum cartridge.

Jun 17, 2008 | Xerox WorkCentre M20i All-In-One Laser...

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