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Xerox digipath scanner 2000 series - Cannot save PDF

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Posted on Jan 02, 2017

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SOURCE: HP7800 scanner scans multiple pages, only saves last page to PDF

Hi

i had the same problem- I unistalled all the software and then reinstalled and load this patch PDF patch from HP solutions centre and it fixed the problemhttp://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=1151021&prodNameId=1151022&swEnvOID=181&swLang=8&mode=2&taskId=135&swItem=cs-75419-1

Regards Liz

Posted on Feb 22, 2010

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Xerox 4800 one touch flatbed scanner My new computer has Widows 7 and the scanner will not work with it. Do I need another drive


Hello.


I am a Support Engineer with Xerox Scanners.

The Xerox 4800 do not have a supported Windows 7 driver. The scanner only supports Vista, XP, 2000, ME, and 98. I recommend trading the Xerox 4800 for a supported windows 7 scanner.

Please feel free to contact us by calling 800-648-0410.


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Why can't I scan and save to a PDF file? My computer doesnt give me the option. all I can save to is to a TIF file, GPJ file, ect, but not PDF..why?


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The flashing green light has the following meaning:

• Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.
• Steady green: indicates the scanner is ready to scan.

How to Adjust the Power Save Settings for the DocuMate 252
1. Right-click on the One Touch icon and choose Show
Hardware from the pop-up menu.
You can also click the scanner icon at the top of the One Touch
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If the Hardware View of the panel is open you can also right-
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The Hardware Properties dialog box opens and shows
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2. Click the Properties button.
Your scanner has a built-in power saving feature that is set to
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3. Click the arrows for the Lamp timeout setting and choose a
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To return the scanner to its factory settings, click Reset Device.
4. Click OK to save the changes and close the dialog box.

Let me know if this solves the problem and thank you, Binary Bob

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1 Answer

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Try saving the file on your desktop first, and see if it converts and saves correctly. Next, make sure that your external harddrive is detected correctly and visible under My Computer.

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http://www.xeroxscanners.com/en/uk/products/OT2400/drivers.asp
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Xerox one touch 2400 flatbed scanner


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