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I have a samsung WF8602NGW washing machine and it gets half way through a cycle and stops with the letter HEI appearing on the screen.

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 138 Answers

SOURCE: sometimes on the wash cycle

Two possible problems too much weight (pieces of clothing) and second you need to redistribute the load to make it even, and re-engage the wash cycle again. Good Luck

Posted on Jan 06, 2011

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joeguest2
  • 2080 Answers

SOURCE: WF8602NGW WASHING MACHINE WONT SPIN AND HEI

Here is the main ONLINE SUPPORT page for your model:



http://www.samsung.com/uk/support/detail/supportPrdDetail.do?menu=SIA00201&prd_ia_cd=&prd_mdl_cd=WF8602NGW/XEU&prd_mdl_name=WF8602NGW


And here is a direct link to the ONLINE USER'S MANUAL for that model:



http://downloadcenter.samsung.com/content/UM/200901/20090122161637390/WF8604NG-02607A_ENXEU.pdf


To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and blue highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents, although many computers already have this type of utility pre-installed.

You can download this free at WWW.ADOBE.COM if necessary.

Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.


  • HE1 Error code is the result of a possible problem with the WATER HEATING SYSTEM.

    It gets displayed when the water appears to heat up too quickly or too slowly.

    It may just be a temporary sensor glitch, in which case it can be cleared by turning the power OFF, or even unplugging the power cord temporarily.

    If the error condition persists, then your machine may have a faulty heating element which will need servicing.


  • I truly hope that was helpful to you.


    Good luck and take care.


    Joe.

    Posted on Oct 10, 2011

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    Mar 06, 2014 | Samsung Washing Machines

    1 Answer

    WF8602NGW WASHING MACHINE WONT SPIN AND HEI SHOWING?


    Here is the main ONLINE SUPPORT page for your model:



    http://www.samsung.com/uk/support/detail/supportPrdDetail.do?menu=SIA00201&prd_ia_cd=&prd_mdl_cd=WF8602NGW/XEU&prd_mdl_name=WF8602NGW


    And here is a direct link to the ONLINE USER'S MANUAL for that model:



    http://downloadcenter.samsung.com/content/UM/200901/20090122161637390/WF8604NG-02607A_ENXEU.pdf


    To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and blue highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

    You may need ADOBE READER installed on your computer to read PDF documents, although many computers already have this type of utility pre-installed.

    You can download this free at WWW.ADOBE.COM if necessary.

    Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.


  • HE1 Error code is the result of a possible problem with the WATER HEATING SYSTEM.

    It gets displayed when the water appears to heat up too quickly or too slowly.

    It may just be a temporary sensor glitch, in which case it can be cleared by turning the power OFF, or even unplugging the power cord temporarily.

    If the error condition persists, then your machine may have a faulty heating element which will need servicing.


  • I truly hope that was helpful to you.


    Good luck and take care.


    Joe.

    Oct 10, 2011 | Washing Machines

    1 Answer

    SUMSUNG DIAMOND 6.0KG WF8602NGW IS is showing HEI pls help ! as i missed place the manual instructions.


    First of all, thank you very much for choosing FIXYA today for your technical support needs.

    Here is the main ONLINE SUPPORT page for your model:




    http://www.samsung.com/uk/support/detail/supportPrdDetail.do?menu=SIA00201&prd_ia_cd=&prd_mdl_cd=WF8602NGW/XEU&prd_mdl_name=WF8602NGW


    And here is a direct link to the ONLINE USER'S MANUAL for that model:




    http://downloadcenter.samsung.com/content/UM/200901/20090122161637390/WF8604NG-02607A_ENXEU.pdf


    To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and blue highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

    You may need ADOBE READER installed on your computer to read PDF documents, although many computers already have this type of utility pre-installed.

    You can download this free at WWW.ADOBE.COM if necessary.

    Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.


    Please COMMENT back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

    Be sure to click on the small blue COMMENT button located just above or below the text of this solution to leave any additional comments for me regarding this particular issue.

    I truly hope that was helpful to you.

    Good luck and take care.

    Joe.

    Oct 10, 2011 | Washing Machines

    1 Answer

    My washing machine is showing HEI


    Here is the main ONLINE SUPPORT page for your model:



    http://www.samsung.com/uk/support/detail/supportPrdDetail.do?menu=SIA00201&prd_ia_cd=&prd_mdl_cd=WF8602NGW/XEU&prd_mdl_name=WF8602NGW


    And here is a direct link to the ONLINE USER'S MANUAL for that model:



    http://downloadcenter.samsung.com/content/UM/200901/20090122161637390/WF8604NG-02607A_ENXEU.pdf


    To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and blue highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

    You may need ADOBE READER installed on your computer to read PDF documents, although many computers already have this type of utility pre-installed.

    You can download this free at WWW.ADOBE.COM if necessary.

    Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.


  • HE1 Error code is the result of a possible problem with the WATER HEATING SYSTEM.

    It gets displayed when the water appears to heat up too quickly or too slowly.

    It may just be a temporary sensor glitch, in which case it can be cleared by turning the power OFF, or even unplugging the power cord temporarily.

    If the error condition persists, then your machine may have a faulty heating element which will need servicing.


  • I truly hope that was helpful to you.


    Good luck and take care.


    Joe.

    Oct 10, 2011 | Samsung WF337AA Front Load Washer

    1 Answer

    Sometimes on the wash cycle the machine stops and the lettering ue appears on screen and flashes


    Two possible problems too much weight (pieces of clothing) and second you need to redistribute the load to make it even, and re-engage the wash cycle again. Good Luck

    Jan 06, 2011 | Washing Machines

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    what model u have ill see if i can get it from samsung thx nick

    Feb 03, 2008 | Washing Machines

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